Multi-Branch Operations Leader - Healthcare Logistics

MasVida Health Care Solutions; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

MasVida Health Care Solutions is seeking a Multi-Branch Operations Manager to lead day-to-day operations across the Dallas, Fort Worth, and San Angelo branches. You will ensure service excellence, operational efficiency, and regulatory compliance across equipment, inventory, fleet, facility, and personnel management.

This leadership role oversees P&L performance, customer satisfaction, team development, service execution, and adherence to MasVida’s core processes.

Qualifications

• 5+ years in operations, logistics, or healthcare support services.
• 2+ years in a supervisory or management role.
• Strong knowledge of OSHA, DOT, FDA regulations.
• Proven ability to lead teams and drive KPI-based results.
• Proficient with office software and operations systems.

Responsibilities

• Own all operational outcomes for the branches, including timeliness, quality, safety, and compliance.
• Manage branch P&Ls, budgets, KPIs, and cost control initiatives.
• Supervise, coach, and develop warehouse, delivery, and administrative personnel.
• Ensure accurate inventory control, oxygen handling, and medical equipment readiness.
• Oversee fleet maintenance and ensure DOT compliance and service schedules.
• Act as branch contact for escalations from Customer Support, Sales, Clinical, and Operations Support.
• Ensure timely fulfillment and accuracy of orders, pickups, and service tickets.
• Enforce MasVida Core Processes, safety standards, and QA protocols.
• Maintain a clean, organized, inspection-ready branch facility.
• Partner with HR on hiring, onboarding, and performance management.
• Support and model company culture, including recognition and accountability.
• Review and report on operational metrics; implement corrective actions as needed.
• Collaborate with Area Director on strategic initiatives and continuous improvement projects.

Skills

Operations leadership

Inventory management

Regulatory compliance

Team coaching

Communication

Microsoft Office

Inventory systems

Routing software

Tools

Microsoft Office

Inventory/order management systems

Routing software

Job description

MasVida Health Care Solutions is seeking a Multi-Branch Operations Manager to lead day-to-day operations across the Dallas, Fort Worth, and San Angelo branches. You will ensure service excellence, operational efficiency, and regulatory compliance across equipment, inventory, fleet, facility, and personnel management.

This leadership role oversees P&L performance, customer satisfaction, team development, service execution, and adherence to MasVida’s core processes.