MSP Project Engineer

Lyra Technology Group; New York (NY); In loco; USD 100.000 - 110.000; Tempo pieno

Descrizione del lavoro

Lyra Technology Group is seeking a skilled Project Engineer to lead client-facing IT projects in the New York City area. The role requires hands-on delivery of server, network, cloud, and endpoint deployments within a fast-paced MSP environment, with on-site client work.

You will partner with PMs and account teams, document progress, and act as a technical advisor. Expect 50–75% travel to client sites, and a hybrid work model from the NYC office.

Competenze

• 3-5+ years IT MSP experience including hands-on project engineering (mandatory).
• Strong experience delivering IT infrastructure projects from design through completion.
• Proficiency with Microsoft 365, Azure, Windows Server, AD and MSP toolsets (RMM, PSA).
• Hands-on experience with firewall and network platforms (Meraki, FortiGate, SonicWALL, or Sophos).
• Experience with Microsoft Entra ID and Intune, including CA policy and MDM/MAM enrollment.

Mansioni

• Hands-on, technical element of client project delivery: onboarding, migrations, server moves, office builds, MDM/MAM implementation.
• Collaborate with project managers and account teams for updates and documentation.
• Serve as escalation point for project issues.
• Travel to client sites across NYC and surrounding area for installations and assessments (50–75%).
• Communicate clearly with clients as a technical advisor and expert.

Conoscenze

Client collaboration

Time management

Documentation

Independent work

Strumenti

Microsoft 365

Azure

Windows Server

Active Directory

RMM

PSA

Meraki

FortiGate

SonicWALL

Sophos

Intune

Entra ID

VMware

Hyper-V

Descrizione del lavoro

Lyra Technology Group is a p rivate e quity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

We are seeking a highly skilled and driven Project Engineer to join our team. As a Project Engineer you will join our team and lead the implementation of client-facing technical projects across the New York City area. This role is ideal for someone who thrives in a fast-paced MSP environment, is comfortable working on-site with clients, and has a deep understanding of multi-tenant support, project execution, and modern IT infrastructure. You will be responsible for designing, deploying, and upgrading systems across a wide range of client environments. This includes servers, networking, cloud platforms, cybersecurity solutions, and endpoint technologies.

Your work as a Project Engineer has several components

• Function as a hands-on, technical element of client project delivery, including but not limited to:
  • Client onboardings and offboardings
  • Network installations and migrations
  • Windows server-to-server or server-to-cloud migrations
  • Office builds and moves
  • MDM/MAM + Conditional Access implementation
• Collaborate with project managers and account teams to provide regular updates and create and update documentation.
• Function as an escalation point for resolution of project issues.
• Travel to client sites across NYC and surrounding area for installations, assessments, and hands‑on technical work (estimated 50–75%).
• Communicate clearly with clients, acting as a technical expert and trusted advisor.

Our ideal Project Engineer has the following qualifications

• 3-5+ years IT MSP experience including a minimum of 2+ years of hands‑on project engineering experience (mandatory).
• Strong experience implementing IT infrastructure projects from design through completion.
• Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA).
• Hands‑on experience with firewall and network platforms (e.g., Meraki, FortiGate, SonicWALL, or Sophos), including configuration, troubleshooting, and network assessments.
• Hands‑on experience with Microsoft Entra ID and Intune, including Conditional Access policy and MDM/MAM enrollment configuration and troubleshooting.
• Experience with server virtualization and migration (VMware, Hyper‑V, physical‑to‑virtual and virtual‑to‑virtual migrations).
• Ability to work independently and on multiple projects simultaneously.
• Strong aptitude for time and note entry within a PSA.
• Understanding of predictive and hybrid project methodologies, including roles, responsibilities, and work breakdown structure (WBS).
• Located in or near New York City and able to comfortably travel to client sites as required.

Preferred requirements

• Relevant technical certifications (e.g., Microsoft, CompTIA, Cisco, PMI).
• Specific experience with: Microsoft Azure, 365, and SharePoint.
• Meraki Networking.
• Windows Server.
• Modern security principals – MFA, SSO, Conditional Access, MDM, MAM.

The target salary for this role is $100,000-$110,000 per year and will operate in a hybrid model out of the New York City office. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you!