MSP Procurement and SaaS Licensing Specialist

Red Cup IT, Inc.; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology services firm is looking for an MSP Procurement & SaaS Licensing Specialist in Los Angeles. This role entails managing the lifecycle of technology assets, negotiating vendor contracts, and ensuring compliance with software licenses. The ideal candidate will have proficiency in SaaS management tools, strong financial literacy, and the ability to conduct detailed audits. Regular audits and cross-functional collaboration are key responsibilities. This is an opportunity to play a vital role in SaaS spend management and vendor relations.

Qualifications

• Proficiency in SaaS management platforms like BetterCloud, Torii, or Zylo.
• Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
• Deep understanding of EULAs, data privacy clauses, and renewal terms.
• Advanced Excel or BI tool skills to visualize spending trends.

Responsibilities

• Monitor license utilization to identify unused software.
• Negotiate discounts with vendors and manage service agreements.
• Conduct audits to ensure compliance with legal license entitlements.
• Automate onboarding/offboarding workflows for license management.
• Collaborate with Finance, IT/Security, and Operations teams.

Skills

SaaS Management Tools

Financial Literacy

Contractual Knowledge

Data Analytics

Negotiation

Detail Orientation

Strategic Foresight

Job description

We are looking for an MSP Procurement & SaaS Licensing Specialist who is responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients.

Key Responsibilities

• SaaS Spend Management: Monitor license utilization across the organization to identify "shelfware" (unused software). You will be the gatekeeper against redundant subscriptions.
• Vendor Relations & Negotiation: Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco). Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
• Compliance & Audit: Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
• Lifecycle Automation: Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
• Cross-Functional Collaboration: Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).

Required Skills & Qualifications

Hard Skills

• SaaS Management Tools: Proficiency in platforms like BetterCloud, Torii, or Zylo.
• Financial Literacy: Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
• Contractual Knowledge: Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
• Data Analytics: Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.

Soft Skills

• Negotiation: The ability to push back on vendors and secure better margins for the MSP.
• Detail Orientation: Tracking expiration dates for hundreds of diverse licenses simultaneously.
• Strategic Foresight: Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.