MSP IT Director — Lead High‑Impact Tech & Team

Bowman Williams; New York (NY); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

401(k) with 5% employer match

PTO + Sick Days + Paid Holidays

Professional growth opportunities

Job summary

A growing managed services provider is seeking an IT Director to lead a team of senior engineers in Midtown Manhattan. This executive role requires over 8 years of MSP experience and strong leadership capabilities. You'll enhance service delivery and mentor technical talent in a collaborative environment focused on innovation and integrity. Competitive salary and benefits are included, with a hybrid work model after onboarding.

Qualifications

• 8+ years of MSP industry experience in multi-client environments.
• Strong leadership background managing technical teams.
• Hands-on knowledge of virtualization and networking.

Responsibilities

• Lead a team of senior NOC and Level-3 engineers.
• Manage performance and ensure SLA excellence.
• Enhance monitoring platforms and service delivery workflows.

Skills

MSP industry experience

Leadership

VMware

Citrix

Networking & security practices

PSA/RMM stack

Communication

Tools

VMware

Citrix

Job description

A growing managed services provider is seeking an IT Director to lead a team of senior engineers in Midtown Manhattan. This executive role requires over 8 years of MSP experience and strong leadership capabilities. You'll enhance service delivery and mentor technical talent in a collaborative environment focused on innovation and integrity. Competitive salary and benefits are included, with a hybrid work model after onboarding.