MSP COO & IT Strategy Leader

Bowman Williams; Village of Farmingdale (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading Managed Service Provider in New York seeks a COO / IT Director to oversee daily operations and drive scalable growth. The role requires proven leadership in IT services and the ability to manage cross-functional teams effectively. Responsibilities include optimizing processes and ensuring exceptional service delivery. Interested applicants are encouraged to apply or reach out directly to start the conversation.

Qualifications

• Proven leadership experience within an MSP or IT services environment.
• Strong operational background with hands-on experience in EOS or similar systems.
• Track record of managing cross-functional teams and delivering measurable results.

Responsibilities

• Oversee daily operations across all departments.
• Lead EOS processes and translate vision into measurable goals.
• Manage departmental leaders and foster a high-performance culture.

Skills

Leadership

Operational Management

Strategic Thinking

Team Management

Process Optimization

Tools

ConnectWise

N-able

Job description

A leading Managed Service Provider in New York seeks a COO / IT Director to oversee daily operations and drive scalable growth. The role requires proven leadership in IT services and the ability to manage cross-functional teams effectively. Responsibilities include optimizing processes and ensuring exceptional service delivery. Interested applicants are encouraged to apply or reach out directly to start the conversation.