MSP Help Desk Engineer: Systems & Client Support Pro

AllSafe IT; Pasadena (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

AllSafe IT is seeking diligent, amiable, and talented systems engineers to provide superior customer service to our clients. Our engineers monitor, manage, and support all aspects of our clients’ environments, including but not limited to their workstations, phones, servers, networks, and applications.

We are a Managed Service Provider (MSP) focused on growth and developing our organization's perception with existing customers through exceptional customer service.

Qualifications

• Provide superior customer service to clients.
• Monitor, manage, and support all aspects of clients’ environments.
• Highly organized and able to self-manage.
• Excellent interpersonal communication skills.

Responsibilities

• Provide superior customer service to clients and identify resolution activities.
• Monitor, manage, and support all aspects of clients’ environments including workstations, phones, servers, networks, and applications.
• Identify problems and resolution activities to improve client environments.
• Grow and develop the organization's perception with existing customers through exceptional service.

Skills

Interpersonal communication

Job description

AllSafe IT is seeking diligent, amiable, and talented systems engineers to provide superior customer service to our clients. Our engineers monitor, manage, and support all aspects of our clients’ environments, including but not limited to their workstations, phones, servers, networks, and applications.

We are a Managed Service Provider (MSP) focused on growth and developing our organization's perception with existing customers through exceptional customer service.