MSP Billing & Invoicing Analyst

Cross Country Healthcare, Inc.; Fayetteville (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Tuition Assistance

Pet Insurance

Voluntary Insurance

Wellness program

Company equipment provided

Job summary

Cross Country Healthcare, Inc. is seeking an MSP Program Billing Analyst to ensure timely and accurate processing of timesheets and invoices through the VMS system, while researching and resolving provider and client inquiries promptly.

The role requires strong attention to detail, MS Excel proficiency, and experience in billing within staffing. You will interact with MSP Operations and client contacts to optimize the billing process and maintain SOX controls.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3 years of billing experience, preferably in staffing.
• Experience with MSP/VMS is highly desirable.
• 3–5 years of analytical experience with strong attention to detail.
• Strong client-facing and relationship-building skills.
• Ability to operate in a fast-paced, high-volume environment.
• Excellent communication and follow-up skills.
• Detail-oriented with strong organizational skills.
• Flexible and able to manage conflicting priorities.
• Proficient with Microsoft Excel and Office suite.

Responsibilities

• Manage weekly pay/bill cycle with accurate timesheet processing.
• Enter timesheets and expenses into the VMS from multiple sources.
• Process timesheet integrations and manage exceptions in the VMS.
• Audit timesheets and expenses against billing rules for clients.
• Invoicing customers for hours, travel, bonuses, and housing subsidies.
• Distribute invoices according to client requests.
• Process timesheet adjustments in the VMS, in/out requests.
• Process debits/credits in a timely manner based on needs.
• Research and resolve billing inquiries with high customer service level.
• Maintain documentation for processing cycles (invoices, reports).
• Perform SOX and Internal Key Controls.
• Engage multiple departments to support client objectives.
• Build relationships with MSP Operations and client contacts.
• Assist in special projects as assigned.

Skills

Analytical mindset

Attention to detail

Client facing

Communication skills

Organization

Multitasking

Adaptability

Flexibility

Time management

Microsoft Office (Excel)

Education

Bachelor's Degree

Tools

MSP/VMS familiarity

Microsoft Excel

Job description

Cross Country Healthcare, Inc. is seeking an MSP Program Billing Analyst to ensure timely and accurate processing of timesheets and invoices through the VMS system, while researching and resolving provider and client inquiries promptly.

The role requires strong attention to detail, MS Excel proficiency, and experience in billing within staffing. You will interact with MSP Operations and client contacts to optimize the billing process and maintain SOX controls.