MSP Account Manager

OST, Inc.; McLean (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Full benefits

Possible merit bonus

Job summary

OST, Inc. is seeking an MSP Vendor Management Account Manager in the Nashville area to lead day-to-day IT staff augmentation and project lifecycle operations.

You will be the primary contact for portfolio clients, screening candidates and presenting proposals, and coordinating onboarding and assessments. The role requires 2–4 years of delivery experience, a relevant bachelor's degree, and strong communication, organization, and technical knowledge in MSP/VMS environments.

Qualifications

• 2–4 years' experience delivering services within staffing, MSP, vendor management, or recruiting.
• Bachelor's degree in information technology, business, engineering, or related field.
• Strong technical knowledge and awareness of current trends.
• Excellent written and verbal communications for diverse audiences.

Responsibilities

• Screen and present qualified technical candidates and proposals to clients.
• Manage daily vendor and client communications and expectations.
• Develop requisitions and assist in onboarding activities.
• Ensure activities align with contractual guidelines and program utilization.

Skills

Client communication

Technical screening

Vendor management

Organizational skills

Education

Bachelor's Degree in information technology, business, engineering, or related field

Tools

VMS experience

Job description

MSP Vendor Management Account Manager

This position requires candidates to be located in the Nashville, TN area

Job Duties

The MSP Vendor Management Account Manager is responsible for the day-to-day IT Staff Augmentation and IT Project lifecycle operations for a managed services provider (MSP) and vendor management system (VMS) operation involving human capital acquisition, client management, and vendor management for government and commercial clients. The Account Manager shall be the primary point of contact for all daily operations within portfolios of client agencies. The Account Manager needs the ability to effectively screen and present qualified technical candidates and proposals to clients and the confidence to communicate about technical requirements to hiring managers.

Responsibilities include, but are not limited to:

• Communicating daily with clients and relevant stakeholders
• Assist in development of requisitions
• Technical screening of candidates and proposals
• Facilitation of final assessments, selections, and onboarding activities
• Management of funding, performance, and offboarding
• Performing within contractual guidelines
• Identifying and growing utilization of the program

Requirements

• 2-4 years' experience with direct delivery of services within a staffing, managed services, vendor management, or recruiting environment
• Bachelor's Degree in information technology, business, engineering, or related field
• Technical knowledge, both of current technology and emerging trends
• Very strong communications (written and verbal) skills in private and public forums, including the ability to communicate technical requirements to a non-technical audience
• Highly organized and detail oriented with the ability to manage competing priorities in a fast paced environment

Nice to Have:

• Government client experience
• VMS experience

This is a full time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance.

Equal Opportunity Employer

OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.