MSP Account Manager

OST INC; Nashville (TN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Full benefits

Bonus potential

Job summary

OST, Inc. in Nashville, TN is seeking a MSP Vendor Management Account Manager to oversee IT staff augmentation and project lifecycle operations for a managed services provider (MSP) and vendor management system (VMS) across government and commercial clients.

You will serve as the primary daily contact for client portfolios, screen and present qualified candidates and proposals, and translate technical requirements for hiring managers.

Qualifications

• 2–4 years’ experience delivering services in staffing, MSP, vendor management, or recruiting.
• Bachelor’s Degree in information technology, business, engineering, or related field.
• Technical knowledge of current technology and emerging trends.
• Very strong communications (written and verbal) skills with both technical and non‑technical audiences.
• Highly organized and detail oriented with ability to manage competing priorities.

Responsibilities

• Communicating daily with clients and relevant stakeholders
• Assist in development of requisitions
• Technical screening of candidates and proposals
• Facilitation of final assessments, selections, and onboarding activities
• Management of funding, performance, and offboarding
• Performing within contractual guidelines
• Identifying and growing utilization of the program

Skills

Strong communication

Organizational skills

Multitasking

Technical knowledge

Education

Bachelor's Degree in information technology or related field

Tools

VMS experience

Job description

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.

The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.

This position requires candidates to be located in the Nashville, TN area

Job Duties

The MSP Vendor Management Account Manager is responsible for the day-to-day IT Staff Augmentation and IT Project lifecycle operations for a managed services provider (MSP) and vendor management system (VMS) operation involving human capital acquisition, client management, and vendor management for government and commercial clients. The Account Manager shall be the primary point of contact for all daily operations within portfolios of client agencies. The Account Manager needs the ability to effectively screen and present qualified technical candidates and proposals to clients and the confidence to communicate about technical requirements to hiring managers.

Responsibilities include, but are not limited to:

• Communicating daily with clients and relevant stakeholders
• Assist in development of requisitions
• Technical screening of candidates and proposals
• Facilitation of final assessments, selections, and onboarding activities
• Management of funding, performance, and offboarding
• Performing within contractual guidelines
• Identifying and growing utilization of the program

Requirements

• 2-4 years’ experience with direct delivery of services within a staffing, managed services, vendor management, or recruiting environment
• Bachelor’s Degree in information technology, business, engineering, or related field
• Technical knowledge, both of current technology and emerging trends
• Very strong communications (written and verbal) skills in private and public forums, including the ability to communicate technical requirements to a non-technical audience
• Highly organized and detail oriented with the ability to manage competing priorities in a fast paced environment

Nice to Have

• VMS experience

This is a full time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance.

OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.