MSN Marketing Comms Manager

HCLTech; Seattle (WA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

10 days of paid time off per year

10 paid holidays per year

Job summary

A leading technology solutions company located in Seattle is seeking a Marketing Communications Specialist to manage communication strategies and initiatives. The ideal candidate will have at least 3 years of marketing experience, a Bachelor's degree, and strong verbal and written communication skills. Responsibilities include creating newsletters, drafting emails, and maintaining an up-to-date Knowledge Base. This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year with a comprehensive benefits package.

Qualifications

• 3+ years' experience in marketing.

Responsibilities

• Collect and organize content for effective communication.
• Review and update Knowledge Base articles.
• Draft and finalize professional emails.
• Curate and produce monthly newsletters.
• Track and monitor progress of communications drafts.

Skills

Strong verbal, written, and organizational skills (English)

Ability to multi-task

Experience in building and running communication journeys

Education

Bachelor's degree or equivalent experience

Job description

This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $90,000.00/yr

Scope of work –

Communication types:

• Monthly Newsletter Creation
• Webinars Management
• Landing Pages Updates
• Onboarding Emails; MSPH Announcements; Ad-hoc Emails

Key responsibilities:

• Collect and organize content relevant to ticket topics for effective communication initiatives.
• Review and update Knowledge Base (KB) articles, particularly in relation to new features or enhancements, ensuring that all information remains current and accurate.
• Clear backlog items to maintain smooth workflow and prioritize urgent communications tasks.
• Draft, edit, and finalize professional emails for diverse internal and external audiences.
• Curate and produce monthly newsletters, ensuring timely dissemination of key updates and information.
• Prepare and send ad hoc email communications as required by business needs.
• Draft and distribute MSPH (Partner Hub) announcements to keep stakeholders informed of important developments.
• Maintain and update Partner Help Center Knowledge Base articles as part of ongoing support efforts.
• Track and monitor the progress of communications drafts to ensure timely completion and delivery.
• Identify and assess the need for targeted communications with partners and content creators, supporting relationship management.
• Refer to previous drafts and communications to inform planning and ensure consistency in messaging.
• Regularly update the weekly task tracker to provide visibility on ongoing and completed assignments.
• Accept and execute tasks assigned by vendors, ensuring alignment with project objectives.
• Weekly update of task statuses to reflect progress and facilitate effective project management.

Qualifications

• Bachelor's degree or equivalent experience
• 3+ years' experience in marketing
• Someone who can build and run communication journeys
• Ability to multi-task
• Strong verbal, written, and organizational skills (English)

Pay and Benefits

Pay Range Minimum: $75,000.00 per year (or $36.06 per hour)

Pay Range Maximum: $90,000.00 per year (or $43.27 per hour)

Benefits: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management, Marketing, and Writing/Editing

Industries

• Marketing Services