MSA Supervisory Leader — Medical Center Administration

US-Department-of-Veterans-Affair; Charleston (SC); On-site; USD 52,000 - 74,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Supervisory MSA at GS-08 level to manage patient support staff in a clinic setting. This federal role requires U.S. citizenship, English proficiency, and a high school diploma or equivalent. 25% supervision of subordinates is expected.

The KSAs emphasize leadership, staff development, budgeting, and collaboration to ensure quality care and compliance with policies. Grandfathering provisions may apply for current VA staff.

Qualifications

• Advanced knowledge of managing or leading patient support staff.
• Ability to supervise at least one subordinate MSA supervisor.
• Collaborate and communicate with internal/external customers to ensure continuity of care.
• Provide briefings, orientations, staff development and training.
• Manage fiscal matters, forecast resources and equipment needs.

Responsibilities

• Plan and direct programs at medical centers and satellite clinics.
• Supervise subordinate staff, evaluate performance and actions.
• Evaluate new products, equipment and systems for operations.
• Extract and analyze data to support senior management reporting.

Skills

Lead patient support staff

Supervisory experience

Customer service

Briefings & training

Budget forecasting

Education

High school diploma or equivalent

Job description

The U.S. Department of Veterans Affairs seeks a Supervisory MSA at GS-08 level to manage patient support staff in a clinic setting. This federal role requires U.S. citizenship, English proficiency, and a high school diploma or equivalent. 25% supervision of subordinates is expected.

The KSAs emphasize leadership, staff development, budgeting, and collaboration to ensure quality care and compliance with policies. Grandfathering provisions may apply for current VA staff.