MS Teams Rooms AV/VTC Solution Engineer

Applied Information Sciences, Inc; Connecticut; Hybrid; USD 121,000 - 182,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

ESOP

401(k) matching

Tuition reimbursement and learning

Job summary

Applied Information Sciences, Inc. seeks an experienced Microsoft Teams Rooms AV/VTC Solution Engineer to manage end‑to‑end lifecycle of Windows-based Teams Rooms across enterprise spaces.

You will design, implement, administer, and troubleshoot the full solution, including room hardware, software, and Microsoft 365 integration. The role involves coordinating with AV, network, security, and facilities teams, validating floor plans, and driving standardization and governance.

Qualifications

• Bachelor’s degree in IT, Engineering, Telecommunications, AV Systems, Computer Science, or equivalent practical experience.
• 6+ years of experience in AV, VTC, unified communications, collaboration engineering, or related technical architecture roles.
• 3+ years of direct experience architecting and deploying Microsoft Teams Rooms solutions in enterprise environments.
• Strong knowledge of Microsoft Teams Rooms on Windows architecture, configuration, deployment, administration, monitoring, and lifecycle management.
• Ability to travel to sites across eastern CT and RI and work onsite up to 4 days per week.
• Strong knowledge of Microsoft Teams, Microsoft 365 integration, room accounts, Teams Admin Center, device settings, and collaboration platform dependencies.
• Solid understanding of AV system design, including room acoustics, microphone pickup, speaker coverage, DSP concepts, signal flow, switching, room control, displays, cameras, and user experience optimization.
• Solid understanding of VTC concepts, including room‑based conferencing, camera coverage, media quality, interoperability, conferencing workflows, and participant experience.

Responsibilities

• Assess requirements for Teams Rooms deployments across rooms from huddle to boardrooms.
• Develop room design standards, reference architectures, BOMs, and implementation guides.
• Administer and troubleshoot end‑to‑end Teams Rooms solutions including hardware and software components.
• Configure and administer Teams Rooms systems, accounts, and integration with Microsoft 365.
• Support implementation, testing, cutover, and turnover activities for deployments.
• Review floor plans and wiring diagrams to validate technical soundness.
• Troubleshoot audio, video, network, and service integration issues for quality user experience.
• Collaborate with AV, network, identity, security, facilities, and vendors to meet enterprise standards.
• Define and execute validation, testing, commissioning, and acceptance procedures.
• Support pilot deployments, PoC testing, and hardware refresh planning.
• Provide technical guidance on standards and best practices to stakeholders and support teams.
• Maintain documentation and governance artifacts for deployment and lifecycle management.

Skills

AV/VTC expertise

Unified communications

Collaboration engineering

Microsoft Teams Rooms

Troubleshooting

Onsite travel

Education

Bachelor’s degree in IT/Engineering/Telecommunications/AV Systems/CS

Tools

Teams Admin Center

Microsoft 365

Room systems hardware

Job description

Project Summary

We are seeking an experienced Microsoft Teams Rooms AV/VTC Solution Engineer to support the end‑to‑end lifecycle of Microsoft Teams Rooms on Windows solutions across enterprise collaboration spaces. This role combines solution architecture, hands‑on implementation, administration, maintenance, and troubleshooting.

Key Responsibilities

• Assess business, functional, technical, and user experience requirements for Microsoft Teams Rooms deployments across a broad range of rooms, including huddle rooms, conference rooms, boardrooms, training rooms, executive rooms, and specialty collaboration environments.
• Develop and maintain room design standards, reference architectures, hardware footprints, bills of material, implementation guides, support documentation, and operational procedures for Microsoft Teams Rooms on Windows.
• Administer and troubleshoot end‑to‑end Microsoft Teams Rooms solutions, including compute, displays, cameras, microphones, speakers, DSPs, room controllers, switching, cabling, peripherals, and supporting infrastructure.
• Configure and administer Microsoft Teams Rooms systems, room accounts, device settings, Microsoft 365 integration, Teams Admin Center configuration, Teams Rooms Pro management, monitoring, telemetry, and device lifecycle management.
• Support implementation, installation coordination, testing, commissioning, cutover, acceptance, and turnover activities for Microsoft Teams Rooms deployments.
• Review floor plans, room layouts, wiring schematics, signal flow diagrams, equipment layouts, and as‑built documentation to validate technical soundness and operational supportability.
• Troubleshoot audio, video, camera, microphone, speaker, connectivity, control, network, authentication, and service integration issues to ensure a quality user experience.
• Collaborate with AV engineering, network, identity, endpoint, security, facilities, workplace services, installation vendors, field technicians, and operations teams to meet enterprise standards.
• Define and execute validation, testing, commissioning, and acceptance procedures for deployed Microsoft Teams Rooms environments.
• Support pilot deployments, proof‑of‑concept testing, prototype room builds, hardware evaluations, and technology refresh planning.
• Provide technical guidance on standards, implementation patterns, troubleshooting procedures, and operational best practices to stakeholders and support teams.
• Maintain documentation and governance artifacts to support deployment, controlled change, lifecycle management, and long‑term operational stability.

Core Knowledge & Skills

• Aligns infrastructure strategy to business goals, leads large projects, applies compliance frameworks, designs high availability and disaster recovery patterns, and shapes deployment pipeline design.

Work & Complexity

• Directs cross‑team programs, performs advanced tuning, implements high availability/failover architectures, leads audits, plans growth, and manages budgets.

Quality & Independence

• Delivers high‑quality outcomes, sets team standards, introduces innovative solutions, and makes high‑impact decisions.

Teamwork & Communication

• Leads the engineering team, develops talent, resolves conflicts, and communicates effectively with senior leadership and stakeholders.

Consulting & Engagement

• Provides high‑level consulting to leadership, builds roadmaps, negotiates vendor contracts, and sponsors innovation initiatives.

Required For This Opportunity

• Bachelor’s degree in Information Technology, Engineering, Telecommunications, Audiovisual Systems, Computer Science, or a related field, or equivalent practical experience.
• 6+ years of experience in AV, VTC, unified communications, collaboration engineering, or related technical architecture roles.
• 3+ years of direct experience architecting and deploying Microsoft Teams Rooms solutions in enterprise environments.
• Strong knowledge of Microsoft Teams Rooms on Windows architecture, configuration, deployment, administration, monitoring, and lifecycle management.
• Ability to travel to sites across eastern CT and RI and work onsite up to 4 days per week.
• Strong knowledge of Microsoft Teams, Microsoft 365 integration, room accounts, Teams Admin Center, device settings, and collaboration platform dependencies.
• Solid understanding of AV system design, including room acoustics, microphone pickup, speaker coverage, DSP concepts, signal flow, switching, room control, displays, cameras, and user experience optimization.
• Solid understanding of VTC concepts, including room‑based conferencing, camera coverage, media quality, interoperability, conferencing workflows, and participant experience.
• Hands‑on experience selecting, integrating, configuring, and supporting AV/VTC hardware for a variety of room sizes and use cases.
• Ability to interpret and contribute to floor plans, wiring schematics, logical diagrams, equipment layouts, signal flow diagrams, and as‑built documentation.
• Understanding of infrastructure dependencies such as structured cabling, PoE, network switching, QoS, firewall requirements, endpoint connectivity, identity, and device management.
• Strong troubleshooting and root cause analysis skills across hardware, software, network, identity, and cloud service layers.

Nice to Have Skills

• Experience leading large‑scale Microsoft Teams Rooms programs across multiple offices, campuses, or enterprise facilities.
• Familiarity with Teams Rooms Pro Management, Teams Admin Center, device telemetry, monitoring, alerting, reporting, and operational governance.
• Experience with AV/VTC vendors and ecosystems such as Logitech, Poly, Crestron, Extron, Shure, Biamp, Yealink, Neat, Cisco, or similar platforms.
• Experience operating in highly regulated, secure, mission‑critical, or government environments requiring strong documentation, standardization, change control, and operational discipline.
• Understanding of facilities coordination, construction fit‑out, low‑voltage design, structured cabling, and installation vendor management.
• Experience with lifecycle strategy, hardware refresh planning, operational handoff, and long‑term support models for room‑based collaboration technologies.
• Microsoft, AVIXA CTS, CTS‑D, CTS‑I, or related AV/collaboration certifications are preferred.

Compensation

Targeted base salary range: $121,000 to $182,000 per year. Final offer will consider skillset, competencies, level of experience, education, certifications, and location.

Benefits

• Competitive salary
• Qualified overtime
• Paid time off (PTO)
• Flexible holiday leave (88 hours per year)
• Parental leave
• Immediate healthcare: medical, dental, vision, and life insurance
• Employee stock ownership plan (ESOP)
• 401(k) retirement plan with 5% match on base compensation, immediate 100% vesting
• Tuition reimbursement and learning allowance
• Referral bonus program up to $5,000

EEO Statement

Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.