MS Program Experience Coordinator — Student Success

The University of Texas at Austin; Austin (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The University of Texas at Austin's Red McCombs School of Business seeks a Senior Academic Program Coordinator for the MSM program to oversee degree requirements, co-curricular programming, and student success initiatives.

You will collaborate with the Program Director, Career Management Team, and campus offices to plan exams, handbook updates, Orientation, and Graduation, while also advising students and onboarding new cohorts.

Qualifications

• Bachelor’s degree and a minimum of 5 years of experience in higher education, program management or related industry role.
• Experience helping students navigate degree requirements for graduation.
• Demonstrated ability to establish and maintain effective rapport with students and academic partners.
• Experience working with confidential and sensitive information.
• Excellent event planning and project management skills and demonstrated ability to manage multiple projects.
• Demonstrated effective communication skills.
• Ability to pivot and adapt with the demands of a fast-paced and growing program.
• Demonstrated ability to work in a collaborative team environment.

Responsibilities

• Oversee students’ degree & curriculum requirements; ensuring students are meeting degree requirements; registration add/drop changes in schedule.
• Collaborate with MS Program Director, Director of Student Experience, and Career Management Team to create co-curricular programming to complement academic experiences.
• Work with MSPO Program Operations team to coordinate final exam scheduling, elective offerings, and course instructor survey.
• Work with faculty in the program to ensure excellent student experience.
• Develop, and regularly maintain, MS Program student handbook in collaboration with the MS Program’s Graduate Studies Committee.
• Collaborate with Event Program Coordinator and Director of Student Experience to help plan and execute larger events such as Orientation and Graduation.
• Provide advising to students (including but not limited to degree progress, university resources, academic status).
• Onboard new students at the beginning of each academic cycle.
• Help identify at‑risk students and provide them direction to the proper resources.
• Track, analyze, and report student data - provide data to external offices such as Dean’s office, Graduate School, University Assessment, and external program.

Skills

Event planning

Project management

Communication

Collaboration

Student advising

Education

Bachelor’s degree

Master’s degree

Job description

The University of Texas at Austin's Red McCombs School of Business seeks a Senior Academic Program Coordinator for the MSM program to oversee degree requirements, co-curricular programming, and student success initiatives.

You will collaborate with the Program Director, Career Management Team, and campus offices to plan exams, handbook updates, Orientation, and Graduation, while also advising students and onboarding new cohorts.