Senior Academic Program Coordinator, Texas McCombs

The University of Texas at Austin; Austin (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The University of Texas at Austin's Red McCombs School of Business seeks a Senior Academic Program Coordinator for the MSM program to oversee degree requirements, co-curricular programming, and student success initiatives.

You will collaborate with the Program Director, Career Management Team, and campus offices to plan exams, handbook updates, Orientation, and Graduation, while also advising students and onboarding new cohorts.

Qualifications

• Bachelor’s degree and a minimum of 5 years of experience in higher education, program management or related industry role.
• Experience helping students navigate degree requirements for graduation.
• Demonstrated ability to establish and maintain effective rapport with students and academic partners.
• Experience working with confidential and sensitive information.
• Excellent event planning and project management skills and demonstrated ability to manage multiple projects.
• Demonstrated effective communication skills.
• Ability to pivot and adapt with the demands of a fast-paced and growing program.
• Demonstrated ability to work in a collaborative team environment.

Responsibilities

• Oversee students’ degree & curriculum requirements; ensuring students are meeting degree requirements; registration add/drop changes in schedule.
• Collaborate with MS Program Director, Director of Student Experience, and Career Management Team to create co-curricular programming to complement academic experiences.
• Work with MSPO Program Operations team to coordinate final exam scheduling, elective offerings, and course instructor survey.
• Work with faculty in the program to ensure excellent student experience.
• Develop, and regularly maintain, MS Program student handbook in collaboration with the MS Program’s Graduate Studies Committee.
• Collaborate with Event Program Coordinator and Director of Student Experience to help plan and execute larger events such as Orientation and Graduation.
• Provide advising to students (including but not limited to degree progress, university resources, academic status).
• Onboard new students at the beginning of each academic cycle.
• Help identify at‑risk students and provide them direction to the proper resources.
• Track, analyze, and report student data - provide data to external offices such as Dean’s office, Graduate School, University Assessment, and external program.

Skills

Event planning

Project management

Communication

Collaboration

Student advising

Education

Bachelor’s degree

Master’s degree

Job description

Job Posting Title: Senior Academic Program Coordinator, Texas McCombs

Hiring Department: Red McCombs School of Business

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details

General Notes

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands‑on experiences alongside the ground‑breaking research and thought‑leadership of a world‑class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human‑centered and future‑focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu

Purpose

This position serves on the Texas McCombs Master of Science Programs Office’s Student Experience team. It facilitates the administration of a Master of Science in Marketing (MSM) program and supports student success initiatives in collaboration with the faculty Program Director.

Academic and Co‑Curricular Experience

• Oversee students’ degree & curriculum requirements; ensuring students are meeting degree requirements; registration add/drop changes in schedule.
• Collaborate with MS Program Director, Director of Student Experience, and Career Management Team to create co‑curricular programming to complement academic experiences. This includes events tailored to program‑specific academic interests, social events, and/or career industry events, as well as events intended to improve alumni engagement.
• Work with MSPO Program Operations team to coordinate final exam scheduling, elective offerings, and course instructor survey.
• Work with faculty in the program to ensure excellent student experience.
• Develop, and regularly maintain, MS Program student handbook in collaboration with the MS Program’s Graduate Studies Committee.
• Collaborate with Event Program Coordinator and Director of Student Experience to help plan and execute larger events such as Orientation and Graduation.

Cross‑Functional and Campus Partnerships

• Collaborate with Texas Global, Counseling and Mental Health Center as well as other campus offices to ensure student success.
• Actively contribute to the entire MS Programs Office, including collaborating with other areas and thinking about overall student affairs process & policies.

Serve as Primary Student Contact for an Individual MS Program

• Provide advising to students (including but not limited to degree progress, university resources, academic status).
• Communicate with students about policies, events, engagement opportunities and deadlines.
• Onboard new students at the beginning of each academic cycle.
• Help identify at‑risk students and provide them direction to the proper resources.
• Track, analyze, and report student data - provide data to external offices such as Dean’s office, Graduate School, University Assessment, and external program.

Required Qualifications

• Bachelor’s degree and a minimum of 5 years of experience in higher education, program management or related industry role.
• Experience helping students navigate degree requirements for graduation.
• Demonstrated ability to establish and maintain effective rapport with students and academic partners.
• Experience working with confidential and sensitive information.
• Excellent event planning and project management skills and demonstrated ability to manage multiple projects.
• Demonstrated effective communication skills.
• Ability to pivot and adapt with the demands of a fast‑paced and growing program.
• Demonstrated ability to work in a collaborative team environment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master’s degree.
• Previous experience working with graduate students and/or knowledge of Option III Masters’ Programs. Experience navigating complex organizational structures.

Salary Range

• $55,000 + depending on qualifications

Working Conditions

• Works in standard office conditions with repetitive use of a keyboard at a workstation.
• Work as a team member in shared office space.
• Some evenings and weekend work are required.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.
• This is an Austin, TX-based position and is eligible for hybrid work.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.