MS/Physician Practice Rep I

Tallahassee Memorial HealthCare; Panama City (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking an Office Coordinator to serve as the first point of contact for patients and manage front-office tasks. The role involves reception, scheduling, data entry, billing, and supply management to ensure smooth patient flow.

The ideal candidate has a minimum of a high school diploma and 1 year of related experience, with strong verbal and written communication skills. Equal opportunity employer; drug-free workplace.

Qualifications

• Minimum: High School Diploma or Equivalent; Preferred: some post-high school coursework in customer service or business.
• 1 year of job-related experience with direct customer service; excellent verbal and written communication skills.
• Basic office equipment operation and knowledge of medical terminology.

Responsibilities

• Front office reception and patient check-in/out
• Appointment scheduling and follow-up
• Data entry, billing, copying/scanning
• Supply monitoring and fulfillment

Skills

Customer service

Verbal communication

Written communication

Data entry

Billing

Office equipment

Education

High School diploma

Job description

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multi task. The Office Coordinator will be responsible for front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning and supply monitoring and fulfillment.

Reports:

Patient Services Manager

Supervises:

None

WHAT YOU’LL NEED TO APPLY

Required Education:

Minimum: High School Diploma or Equivalent Preferred: Some post high school coursework, i.e.: customer service, business.

Required Experience:

Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service.

Behavioral Criteria:

Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry:

None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.