MRO Program Manager

Ultimate Staffing; Hillsboro (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

Ultimate Staffing is seeking an experienced operations and supply chain leader to manage on-site manufacturing support, inventory control, and cross-functional teams in a confidential client environment. You will optimize material flow, drive KPI performance, and lead continuous improvement initiatives across warehousing, logistics, and production support.

The role emphasizes stakeholder management, data-driven decisions, and adherence to safety and regulatory standards within a technical,

Qualifications

• Degree in Supply Chain, Business, Engineering or related discipline preferred.
• 5+ years' leadership experience in warehouse, logistics, supply chain, or site management environments.
• Demonstrated expertise in inventory management, material flow, shipping/receiving, and ERP or WMS systems.
• Experience with technical, engineered, high-value, or mission-critical products and spare parts is highly desirable.
• Strong client-facing abilities, including managing escalations and representing the organization with key stakeholders and leadership teams.
• Excellent leadership, communication, team management, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and familiarity with supply chain reporting tools and systems.
• Experience leading continuous improvement initiatives and driving operational excellence.

Responsibilities

• Direct daily on-site operations to ensure seamless execution and achievement of program goals.
• Lead, mentor, and manage a cross-functional operations team, including warehouse personnel, supervisors, and support staff.
• Oversee warehousing, shipping/receiving, production support, and inventory management.
• Maintain inventory accuracy through cycle counts, reconciliation, and control processes to minimize obsolescence and ensure availability.
• Manage project deliverables, timelines, work quality, labor planning, and overall customer satisfaction.
• Partner with supply chain and procurement teams to ensure timely material availability and efficient inbound/outbound logistics.
• Participate in regular meetings with internal teams and clients to review KPIs, address issues, and align on objectives.
• Develop and sustain strong relationships with key client stakeholders and act as escalation point for site-related concerns.
• Lead root cause analysis and resolution of operational, inventory, quality, and supply chain challenges.
• Track and analyze performance metrics (KPIs), monitor service levels, and drive efficiency improvements.
• Develop and manage site budgets, including labor planning, equipment requirements, and vendor services.
• Ensure adherence to safety, quality, and regulatory requirements, especially with specialized or technical equipment.
• Identify and execute continuous improvement initiatives (Lean, 5S, Six Sigma) to optimize processes.

Skills

Leadership

Inventory management

ERP/WMS systems

KPIs & metrics

Lean/Six Sigma

Cross-functional teamwork

Budget management

Stakeholder management

Education

Degree in Supply Chain, Business, Engineering or related discipline

Tools

ERP/WMS software

Microsoft Excel

MS PowerPoint

Job description

Summary

Results-driven operations and supply chain leader with extensive experience managing complex inventory, logistics, warehousing, and critical spare parts programs supporting large-scale manufacturing operations. This role supports a confidential client in a highly technical manufacturing environment and requires a strong focus on customer partnership, operational execution, and service-level excellence. Proven success leading cross-functional teams, optimizing inventory and material flow, driving KPI performance, and implementing continuous improvement initiatives. Skilled in ERP/WMS systems, supply chain operations, and stakeholder management, with a track record of improving efficiency, reducing costs, and delivering exceptional customer satisfaction.

Key Responsibilities:

• Direct daily on-site operations to ensure seamless execution and achievement of program goals.
• Lead, mentor, and manage a cross-functional operations team, including warehouse personnel, supervisors, and support staff.
• Oversee core activities including warehousing, shipping and receiving, production support, and inventory management.
• Maintain inventory accuracy through cycle counts, reconciliation, and effective control processes to minimize obsolescence and ensure availability.
• Manage project deliverables, timelines, work quality, labor planning, and overall customer satisfaction.
• Partner with supply chain and procurement teams to ensure timely material availability and efficient inbound and outbound logistics.
• Participate in regular meetings with internal teams and clients to review KPIs, address issues, and align on program objectives and performance targets.
• Develop and sustain strong relationships with key client stakeholders, acting as the primary escalation point for site-related concerns.
• Lead root cause analysis and resolution of operational, inventory, quality, and supply chain challenges.
• Track and analyze performance metrics (KPIs), monitor service levels, and drive initiatives that improve efficiency and customer outcomes.
• Develop and manage site budgets, including labor planning, equipment requirements, and vendor services.
• Ensure adherence to safety, quality, and regulatory requirements, especially when handling specialized or technical equipment.
• Identify and execute continuous improvement initiatives (Lean, 5S, Six Sigma) to optimize processes and reduce waste.

Required Qualifications:

• A degree in Supply Chain, Business, Engineering or a related discipline preferred.
• Minimum of 5 years' leadership experience within warehouse, logistics, supply chain, or site management environments.
• Demonstrated expertise in inventory management, material flow, shipping/receiving, and ERP or WMS systems.
• Experience with technical, engineered, high-value, or mission-critical products and spare parts is highly desirable.
• Strong client-facing abilities, including managing escalations and representing the organization with key stakeholders and leadership teams.
• Excellent leadership, communication, team management, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and familiarity with supply chain reporting tools and systems.
• Experience leading continuous improvement initiatives and driving operational excellence.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.