Patient Coordinator, Full-Time, Outpatient

Outpatient Imaging Affiliates; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Shift differential

Quarterly bonus

PTO & holidays

Health insurance

401(k)

Disability & EAP

No on-call

Job summary

University Diagnostics in Knoxville, TN is seeking a registration team member for a full-time role at our outpatient imaging centers. You will be the first point of contact for patients, greeting them warmly and guiding them through the check-in process.

This position emphasizes clear communication, patient coordination, scheduling, and accurate medical record handling. The role may involve phone inquiries, inventory tasks, and supporting the imaging center team to ensure smooth operations.

Qualifications

• Strong communication with patients and team members.
• Experience in front-desk or patient-facing roles preferred.
• Ability to multi-task in a fast-paced clinic setting.

Responsibilities

• Greet and register patients, ensuring accurate intake.
• Coordinate patient scheduling and phone correspondence.
• Assist with medical record management and inventory.
• Support imaging center team to ensure smooth operations.
• Participate in onboarding/training of business office staff when needed.

Skills

Strong communication

Customer focus

Team player

Education

High school diploma or GED

Job description

Description

University Diagnostics is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a registration team member, for a full-time position at our outpatient imaging centers located in Knoxville, TN.

Job Type

Full-time

Position Status

Full-Time

Schedule

Monday - Friday 12:00 PM - 8:30 PM

Location

Hall of Fame (Rotation to our Halls Location, as needed)

Benefits

• Shift Differential Pay for Qualifying Shifts
• Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program
• No On-Call

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

Education

• To be competitive, must have high school diploma or general education degree (GED).

About Us

Choosing the right imaging provider goes beyond cost. Having confidence in the expertise of the provider is also critical. Not getting accurate answers from the imaging exam may result in additional expenses or invasive testing which may delay early onset of treatment. At University Diagnostics, each team member’s noble purpose is to elevate the care provided beyond the expected to the exceptional. As patients increasingly take a more active role in selecting their preferred imaging provider, they should consider all the variables before making a final choice and choose an imaging provider that brings the most value to them and their family. To learn more, visit us at https://universitydiagnostics.com/.

About Our Partner- Outpatient Imaging Affiliates, LLC

Serving patients in over 60+ communities in 19 states, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.

We are an Equal Opportunity Employer.