Patient Coordinator, Full-Time, Outpatient

University Diagnostics - Knoxville, TN; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Shift differential

Quarterly bonus

PTO & holidays

Health insurance

401(k) match

Disability insurance

Life insurance

No on-call

Job summary

University Diagnostics is seeking a registration team member for our Knoxville outpatient imaging centers. This full-time role emphasizes welcoming patients, registering them, and coordinating their visit with care and efficiency.

You will handle phone inquiries, schedule appointments, manage medical records, and support inventory. The team leadership responsibilities include training and supervising colleagues to maintain exceptional patient service.

Qualifications

• High school diploma or GED required.

Responsibilities

• Welcome, register, and coordinate patient flow at imaging centers.
• Handle phone calls, schedule appointments, and manage medical records.
• Assist with inventory and support training/supervision of the Business Office team.

Skills

Communication

Customer service

Teamwork

Education

High school diploma or GED

Job description

Description

University Diagnostics is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a registration team member, for a full-time position at our outpatient imaging centers located in Knoxville, TN.

Position Status

Full-Time

Schedule

Monday - Friday 12:00 PM - 8:30 PM

Location

Hall of Fame (Rotation to our Halls Location, as needed)

This role offers full benefits, along with a competitive compensation package that includes base pay, and a comprehensive program designed to support your health, well-being, and future:

• Shift Differential Pay for Qualifying Shifts
• Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program
• No On-Call

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

EDUCATION

• To be competitive, must have high school diploma or general education degree (GED).

ABOUT US

Choosing the right imaging provider goes beyond cost. Having confidence in the expertise of the provider is also critical. Not getting accurate answers from the imaging exam may result in additional expenses or invasive testing which may delay early onset of treatment.

At University Diagnostics, each team member’s noble purpose is to elevate the care provided beyond the expected to the exceptional.

As patients increasingly take a more active role in selecting their preferred imaging provider, they should consider all the variables before making a final choice and choose an imaging provider that brings the most value to them and their family. To learn more, visit us at https://universitydiagnostics.com/.

ABOUT OUR PARTNER- OUTPATIENT IMAGING AFFILIATES, LLC

Serving patients in over 60+ communities in 19 states, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.

We are an Equal Opportunity Employer.