MRI Aide and Patient Flow Coordinator

Concord Ortho; New Hampshire; On-site; USD 38,000 - 52,000; Full time

Job summary

Concord Ortho is seeking an MRI Tech Aide to support administrative and operational tasks within the MRI department. The role serves as a bridge between patients, MRI technologists, and scheduling staff, ensuring smooth patient flow and efficient workflows.

A compassionate approach to patients, families, and colleagues is essential. Responsibilities include patient check-in, scheduling preparation, order management, PACS navigation, and collaboration with the MRI Supervisor to resolve daily

Qualifications

• Experience in MRI, X-ray, or medical office preferred.
• Excellent interpersonal and verbal communication skills with focus on patient service.
• Positive attitude with adaptability to workplace changes and problem-solving.

Responsibilities

• Greet patients entering the MRI suite warmly.
• Check in patients and verify demographic and insurance information.
• Answer department calls and respond to messages promptly and courteously.
• Monitor and complete MRI order packet requests in athenaOne.
• Prepare next-day schedules and ensure prior images are available for radiologist readings.
• Burn CDs/disks and import external imaging.
• Navigate PACS platforms (Joints PACS and McKesson).
• Assist with patient pre-screening and room turnover as needed.
• Collaborate with MRI Supervisor to address operational issues.
• Maintain linens and supplies in the department.
• Manage time and resources to complete tasks punctually.

Skills

MRI/X-ray experience

Interpersonal communication

Flexible/adaptable

Stress management

Computer proficiency

MRI safety (Zone IV/III)

Job description

Concord Ortho is seeking an MRI Tech Aide to support administrative and operational tasks within the MRI department. The role serves as a bridge between patients, MRI technologists, and scheduling staff, ensuring smooth patient flow and efficient workflows.

A compassionate approach to patients, families, and colleagues is essential. Responsibilities include patient check-in, scheduling preparation, order management, PACS navigation, and collaboration with the MRI Supervisor to resolve daily