MRI Tech Aide

Concord Ortho; New Hampshire; On-site; USD 38,000 - 52,000; Full time

Job summary

Concord Ortho is seeking an MRI Tech Aide to support administrative and operational tasks within the MRI department. The role serves as a bridge between patients, MRI technologists, and scheduling staff, ensuring smooth patient flow and efficient workflows.

A compassionate approach to patients, families, and colleagues is essential. Responsibilities include patient check-in, scheduling preparation, order management, PACS navigation, and collaboration with the MRI Supervisor to resolve daily

Qualifications

• Experience in MRI, X-ray, or medical office preferred.
• Excellent interpersonal and verbal communication skills with focus on patient service.
• Positive attitude with adaptability to workplace changes and problem-solving.

Responsibilities

• Greet patients entering the MRI suite warmly.
• Check in patients and verify demographic and insurance information.
• Answer department calls and respond to messages promptly and courteously.
• Monitor and complete MRI order packet requests in athenaOne.
• Prepare next-day schedules and ensure prior images are available for radiologist readings.
• Burn CDs/disks and import external imaging.
• Navigate PACS platforms (Joints PACS and McKesson).
• Assist with patient pre-screening and room turnover as needed.
• Collaborate with MRI Supervisor to address operational issues.
• Maintain linens and supplies in the department.
• Manage time and resources to complete tasks punctually.

Skills

MRI/X-ray experience

Interpersonal communication

Flexible/adaptable

Stress management

Computer proficiency

MRI safety (Zone IV/III)

Job description

MRI TECH AIDE

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Concord, NH, US

2 days ago Requisition ID: 1260

SUMMARY:

The MRI Tech Aide reports to the MRI Supervisor and is responsible for assisting with administrative and supportive operational duties within the department. Acting as a key bridge between patients, MRI technologists, and scheduling staff, the MRI Tech Aide ensures that patient flow and workflow efficiency run seamlessly. This position maintains positive, compassionate relationships with patients, family members, and clinical colleagues.

QUALIFICATIONS

• Experience: Previous MRI, X-ray, or medical office experience preferred.
• Communication: Excellent interpersonal and verbal communication skills, with a strong focus on providing outstanding patient service.
• Flexibility & Problem Solving: Positive attitude with the ability to remain flexible, adapt to workplace changes, problem-solve, and resolve issues effectively.
• Stress Management: Ability to maintain composure and efficiency in a fast-paced clinical environment.
• Technical Skills: Strong computer proficiency and telephone etiquette.
• Safety: Medically cleared and safe to work in an MRI environment (Zone IV/Zone III compliance).

JOB DUTIES

• Patient Reception: Greets patients as they enter the MRI suite in a warm, welcoming manner.
• Check-In & Registration: Checks in patients while confirming all demographic and insurance information is up to date.
• Communications: Answers incoming department phone calls and responds to non-clinical Microsoft Teams messages promptly and courteously.
• Packet & Order Management: Monitors and completes all MRI order packet requests in athenaOne.
• Schedule Preparation: Prepares next-day schedules, ensuring all MRI packets are complete and all prior comparison images are available for the radiologist at the time of reading.
• Image Management: Burns CDs/disks and imports outside imaging.
• PACS Administration: Pushes images to and navigates across various PACS platforms (primarily Joints PACS and McKesson).
• Clinical Support: Assists with patient pre-screening and room turnover as needed.
• Department Oversight: Collaborates with the MRI Supervisor to address operational issues as they arise throughout the day.
• Linens & Supplies: Maintains clean laundry supplies (sheets, blankets, johnnies, and shorts), including washing, drying, and folding shorts as needed.
• Time Management: Demonstrates accountability in managing time and resources to complete assigned tasks punctually.
• Performs other duties as assigned by the supervisor.

PHYSICAL REQUIREMENTS

• Position requires moderate to frequent reaching, bending, kneeling, squatting, and lifting.
• Requires moderate walking and standing, with occasional sitting.