MRI Tech Aide

Northeast Orthopaedic Alliance; Concord (NH); On-site; USD 38,000 - 52,000; Full time

Job summary

Northeast Orthopaedic Alliance is seeking an MRI Tech Aide to support administrative and operational tasks within the MRI department. You will bridge patients, MRI technologists, and scheduling staff to ensure smooth patient flow and efficient workflows while maintaining compassionate relationships with patients, families, and clinical colleagues.

Responsibilities include patient check-in, scheduling preparation, PACS handling, image transfers, and ensuring accurate demographic and insurance

Qualifications

• MRI/X-ray or medical office experience preferred.
• Excellent interpersonal and verbal communication skills.
• Ability to adapt to changes and solve problems effectively.
• Ability to maintain composure in a fast-paced clinical environment.
• Strong computer proficiency and telephone etiquette.
• Medically cleared and safe to work in an MRI environment (Zone IV/III).

Responsibilities

• Greets patients entering the MRI suite in a warm, welcoming manner.
• Checks in patients and confirms demographic and insurance information.
• Answers department phone calls and responds to non-clinical messages promptly.
• Monitors and completes MRI order packet requests in athenaOne.
• Prepares next-day schedules with complete MRI packets and prior images available for radiologist reading.
• Burns CDs/disks and imports outside imaging.
• Pushes images to and navigates across PACS platforms (Joints PACS, McKesson).
• Assists with patient pre-screening and room turnover as needed.
• Collaborates with the MRI Supervisor to address operational issues.
• Maintains clean linens and supplies (sheets, blankets, johnnies, shorts), including washing, drying, and folding.
• Demonstrates accountability in time management and completing tasks punctually.
• Performs other duties as assigned by the supervisor.

Job description

SUMMARY:

The MRI Tech Aide reports to the MRI Supervisor and is responsible for assisting with administrative and supportive operational duties within the department. Acting as a key bridge between patients, MRI technologists, and scheduling staff, the MRI Tech Aide ensures that patient flow and workflow efficiency run seamlessly. This position maintains positive, compassionate relationships with patients, family members, and clinical colleagues.

QUALIFICATIONS

• Experience: Previous MRI, X-ray, or medical office experience preferred.
• Communication: Excellent interpersonal and verbal communication skills, with a strong focus on providing outstanding patient service.
• Flexibility & Problem Solving: Positive attitude with the ability to remain flexible, adapt to workplace changes, problem-solve, and resolve issues effectively.
• Stress Management: Ability to maintain composure and efficiency in a fast-paced clinical environment.
• Technical Skills: Strong computer proficiency and telephone etiquette.
• Safety: Medically cleared and safe to work in an MRI environment (Zone IV/Zone III compliance).

JOB DUTIES

• Patient Reception: Greets patients as they enter the MRI suite in a warm, welcoming manner.
• Check-In & Registration: Checks in patients while confirming all demographic and insurance information is up to date.
• Communications: Answers incoming department phone calls and responds to non-clinical Microsoft Teams messages promptly and courteously.
• Packet & Order Management: Monitors and completes all MRI order packet requests in athenaOne.
• Schedule Preparation: Prepares next-day schedules, ensuring all MRI packets are complete and all prior comparison images are available for the radiologist at the time of reading.
• Image Management: Burns CDs/disks and imports outside imaging.
• PACS Administration: Pushes images to and navigates across various PACS platforms (primarily Joints PACS and McKesson).
• Clinical Support: Assists with patient pre-screening and room turnover as needed.
• Department Oversight: Collaborates with the MRI Supervisor to address operational issues as they arise throughout the day.
• Linens & Supplies: Maintains clean laundry supplies (sheets, blankets, johnnies, and shorts), including washing, drying, and folding shorts as needed.
• Time Management: Demonstrates accountability in managing time and resources to complete assigned tasks punctually.
• Performs other duties as assigned by the supervisor.

PHYSICAL REQUIREMENTS

• Position requires moderate to frequent reaching, bending, kneeling, squatting, and lifting.
• Requires moderate walking and standing, with occasional sitting.