MPR, Medical Practice Rep / Front Desk

Trinity Health Mid-Atlantic; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Mount Carmel is seeking a Medical Practice Representative in Columbus, OH. This role acts as the primary liaison between the office and external parties, handling scheduling, patient demographics, and medical records entry. Neurology specialty support and a patient-centered environment are emphasized.

The position requires a high school diploma or equivalent and 1–2 years of medical office experience, with preference for familiarity with a multiline telephone system and EPIC.

Qualifications

• High school diploma or equivalent.
• One to two years of medical office experience preferred.
• Experience with a multiline telephone system preferred.

Responsibilities

• Welcome patients.
• Register patients.
• Gather insurance and demographics.
• Soft collections.
• Answer incoming calls.
• Use EPIC for data entry.

Skills

Medical office experience

Multiline telephone system

Customer service

Education

High school diploma or equivalent

Tools

EPIC

Job description

Employment Type: Full time Shift: Description:

At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

Position Purpose:

Medical Practice Representative serves as a primary contact/link between office and all outside parties. Performs duties such as scheduling appointments, entering patient demographics into system, filing and maintaining patient medical records

Specialty:

Neurology

Location:

5965 East Broad St, suite 260, Columbus OH 43213 hours of office: Monday - Thursday: 8:00 a.m. - 4:30 p.m., Friday: 7:30 a.m. - 4:00 p.m.

What You Will Do:

• Welcome patients
• Register patients
• Gather insurance, check demographics
• Soft collections
• Answering incoming calls
• EPIC

Minimum Qualifications:

• Education: High school graduate or equivalent
• Licensure / Certification: N/A
• Experience: One to two years of medical office experience preferred
• Experience answering multiline telephone system preferred