MPCI Underwriter

Rain and Hail; Raleigh, Northern (NC, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Rain and Hail in Raleigh, NC seeks a detail-oriented underwriting support specialist to help process applications, production reports, acreage reports, and ensure data accuracy across systems.

You will communicate with agents and policyholders by phone and mail, enter information, review scanned documents, generate reports, and assist with training and other duties as needed. The role requires discretion and teamwork.

Qualifications

• Knowledge of MPCI program and underwriting rules and procedures.
• Ability to learn what information is needed to process policies and apply regulations.
• Basic keyboarding and data entry skills.
• Ability to communicate clearly with agents and customers.
• Organize and prioritize multiple tasks while maintaining confidentiality.

Responsibilities

• Examines insurance documents and applies underwriting rules.
• Enters information into the computer and updates records.
• Communicates with agents, offices, field personnel, and policyholders to gather information.
• Reviews scanned documents and routes to correct work queues.
• Prepares and analyzes reports and policy forms.
• Assists with training of Underwriting Assistants and part-time staff.
• Performs other duties as necessary.

Skills

Underwriting rules

Policy processing

Data entry

Telephone communication

Analytical thinking

Time management

Customer service

Confidentiality

Teamwork

Documentation

Job description

Essential Job Duties and Responsibilities:

• Examines insurance documents such as applications, production reports, acreage reports, and applies underwriting rules.
• Enters information into the computer, including policy information, production data, acreage report data, etc. and updates records. Confirms accuracy of information against edits and corrects errors.
• Communicates by phone and by letter with agents, FSA county offices, field personnel, and policyholders to obtain information, records, and to answer questions and inquiries.
• Reviews and analyzes scanned document images and routes to appropriate work queues.
• Prepares, prints, and analyzes a variety of reports and policy forms.
• Assists with training of Underwriting Assistant and part-time personnel, as necessary.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Knowledge of or the ability to learn MPCI program and the applicable underwriting rules and procedures.
• Ability to learn and understand what information is needed to process insurance policies, FCIC rules and regulations, policy provision, etc. Ability to understand printed policy information, such as manuals, handbooks, and actuarial documents and to apply information to work tasks.
• Basic keyboarding skills, ten-key skills, and the ability to rapidly and accurately enter information into the computer.
• Ability to comprehend agents’ questions and concerns over the telephone and to provide correct, courteous answers.
• Ability to organize and prioritize multiple tasks.
• Ability to effectively communicate and maintain business relationships with company personnel, outside resources and customers.
• Ability to learn and apply company terminology, processes, and systems.
• Ability to learn and develop skills in the use of department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to remain calm and professional.
• Ability to work well with people in a team environment.
• Ability to work from oral and written communications.
• Ability to maintain confidentiality.
• Ability to assist in other work-related areas as required.