MPCI Underwriter

Rain and Hail; Johnston (IA); On-site; USD 48,000 - 65,000; Full time

Job summary

Rain and Hail in Johnston, IA is seeking an Underwriting Support role to examine insurance documents, apply underwriting rules, and manage data entry accurately. You will interact with agents, county offices, and policyholders by phone and mail to gather information and resolve inquiries.

The position involves reviewing scanned documents, generating reports, and supporting training for junior staff, with additional duties as needed.

Qualifications

• Knowledge of or the ability to learn MPCI program and underwriting rules.
• Ability to determine information needed to process policies and apply FCIC rules.
• Strong data entry and numerical calculation abilities.
• Effective communication with agents, offices, and customers.
• Ability to organize, prioritize, and manage multiple tasks.

Responsibilities

• Examine insurance documents and apply underwriting rules.
• Enter data into systems and verify accuracy against edits.
• Communicate by phone and letter with agents, offices, and policyholders.
• Review scanned documents and route to appropriate queues.
• Prepare, print, and analyze reports and policy forms.
• Assist with training of Underwriting Assistant and part-time staff.
• Assist with other duties as necessary.

Skills

Underwriting knowledge

MPCI program knowledge

Data entry accuracy

Attention to detail

Oral and written communication

Team collaboration

Mathematical calculations

Confidentiality

Organizational skills

Job description

Essential Job Duties and Responsibilities:

• Examines insurance documents such as applications, production reports, acreage reports, and applies underwriting rules.
• Enters information into the computer, including policy information, production data, acreage report data, etc. and updates records. Confirms accuracy of information against edits and corrects errors.
• Communicates by phone and by letter with agents, FSA county offices, field personnel, and policyholders to obtain information, records, and to answer questions and inquiries.
• Reviews and analyzes scanned document images and routes to appropriate work queues.
• Prepares, prints, and analyzes a variety of reports and policy forms.
• Assists with training of Underwriting Assistant and part-time personnel, as necessary.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Knowledge of or the ability to learn MPCI program and the applicable underwriting rules and procedures.
• Ability to learn and understand what information is needed to process insurance policies, FCIC rules and regulations, policy provision, etc. Ability to understand printed policy information, such as manuals, handbooks, and actuarial documents and to apply information to work tasks.
• Basic keyboarding skills, ten-key skills, and the ability to rapidly and accurately enter information into the computer.
• Ability to comprehend agents’ questions and concerns over the telephone and to provide correct, courteous answers.
• Ability to organize and prioritize multiple tasks.
• Ability to effectively communicate and maintain business relationships with company personnel, outside resources and customers.
• Ability to learn and apply company terminology, processes, and systems.
• Ability to learn and develop skills in the use of department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to remain calm and professional.
• Ability to work well with people in a team environment.
• Ability to work from oral and written communications.
• Ability to maintain confidentiality.
• Ability to assist in other work-related areas as required.