MOW Program Specialist: Impactful Admin & Outreach

Northwest Michigan Community Action Agency, Inc.; Traverse City (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A community service organization in Traverse City is seeking a Meal on Wheels Program Specialist. This role involves supporting the Senior Nutrition Department with financial, administrative, and client service tasks. Responsibilities include managing attendance records, processing payments, and assisting with meal delivery. The ideal candidate should have a strong commitment to client service, attention to detail, and proficiency in communication. High school education is required, with preference for experience in related fields.

Qualifications

• Commitment to NMCAA's philosophy and mission.
• Ability to maintain confidentiality.
• Experience working with clients and teams effectively.

Responsibilities

• Manage attendance records and prepare reports.
• Process payments and assist with client billing.
• Deliver meals and ensure client safety checks.
• Maintain communication with community organizations.

Skills

Client-focused

Strong communication and interpersonal skills

Attention to detail

Organizational skills

Education

High school education or equivalent

Job description

A community service organization in Traverse City is seeking a Meal on Wheels Program Specialist. This role involves supporting the Senior Nutrition Department with financial, administrative, and client service tasks. Responsibilities include managing attendance records, processing payments, and assisting with meal delivery. The ideal candidate should have a strong commitment to client service, attention to detail, and proficiency in communication. High school education is required, with preference for experience in related fields.