Move Logistics Coordinator - Customer-Focused & Deadline-Driven

The Armstrong Company; Rock Ledge Estates (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

The Armstrong Company in Chattanooga, TN is seeking an energetic, self-starter with excellent customer service skills and the ability to meet deadlines in a fast-paced environment.

The successful candidate will communicate with clients, account contacts, corporate and fleet personnel and coordinate nationwide van line moves from origin to destination.

Proficiency in Microsoft Office is required to track shipments, update records, and generate pricing information.

Qualifications

• High school education or GED required; associates/bachelor's degree preferred.
• Three years of moving industry experience preferred.
• Strong communication skills, both verbal and written.
• Experience using Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Monitor and track household goods shipment status to meet delivery dates.
• Update tracking systems with changes and communications.
• Provide pricing and shipping information to clients.
• Communicate shipment details or special needs with clients or bookers.
• Complete administrative procedures related to client moves.
• Coordinate with other departments on pricing or service issues.
• Maintain accurate records and audit documents.
• Perform other duties as assigned by the Manager.

Skills

Customer service

Communication skills

Microsoft Office

Multitasking

Attention to detail

Interpersonal skills

Education

High school education or GED

Associates/Bachelor's degree preferred

Tools

Outlook

Word

Excel

Job description

The Armstrong Company in Chattanooga, TN is seeking an energetic, self-starter with excellent customer service skills and the ability to meet deadlines in a fast-paced environment.

The successful candidate will communicate with clients, account contacts, corporate and fleet personnel and coordinate nationwide van line moves from origin to destination.

Proficiency in Microsoft Office is required to track shipments, update records, and generate pricing information.