Move-In Experience Specialist

Lifespacecareers; Mequon, Northern (WI, KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Lifespace Communities is seeking a Move-in Coordinator to join our Sales team at Newcastle Place in Mequon, WI. This role coordinates move-ins and manages the occupancy process from deposit to move-in, ensuring a smooth transition for new residents.

Ideal candidates will have a high school diploma and 2 years of sales experience; an associate or bachelor’s degree is preferred. Join a mission-driven organization delivering personalized senior living experiences.

Qualifications

• High school diploma or equivalent.
• Two years' experience in sales or similar role.
• Associates or bachelor's degree in marketing, business, education, or psychology preferred.

Responsibilities

• Meet with new residents to coordinate move-in as assigned by director of sales.
• Manage the occupancy process from receipt of deposit to move in, continuously promoting the community to that individual.
• Help facilitate in making the move to their new residence as smooth as possible.
• Prepare closing packets and coordinates all aspects pertaining to scheduling move-ins and developing move-in guide.
• Facilitate the selections process, based upon current Lifespace standard selections and operating procedures.
• Communicate with future residents regarding notices for projected move in dates.
• Work with director of plant operations and director of environmental services to ensure completion of apartments as assigned by the director of sales.
• Communicate with the sales team and new resident to assure apartments are ready for move-in.

Skills

Sales experience

Customer service

Communication skills

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

Lifespace Communities is seeking a Move-in Coordinator to join our Sales team at Newcastle Place in Mequon, WI. This role coordinates move-ins and manages the occupancy process from deposit to move-in, ensuring a smooth transition for new residents.

Ideal candidates will have a high school diploma and 2 years of sales experience; an associate or bachelor’s degree is preferred. Join a mission-driven organization delivering personalized senior living experiences.