Move-In Experience Specialist

The Variel; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Variel in Los Angeles is seeking a Move-In Coordinator to manage the end-to-end move-in process for future residents. You will guide residents through selections, coordinate with multiple departments, and ensure all required paperwork is collected and distributed accurately.

Responsibilities include maintaining occupancy reporting, serving as the primary move-in contact, updating guides, and supporting marketing and operations with timely communication.

Qualifications

• Minimum three years related work experience.
• High school diploma or equivalent; bachelor’s preferred.
• Strong organizational, follow-up, detail-oriented, and multi-tasking abilities.

Responsibilities

• Assist and guide residents in selections and moves.
• Coordinate with internal teams and vendors for changes.
• Collect paperwork for closing and distribute to stakeholders.
• Maintain occupancy and move-in reporting with team.
• Prepare closing documents and communicate move-in details.
• Be primary contact for move-in dates and details.
• Update the community move-in resource guide.
• Staff the office to meet business needs, including evenings/weekends.
• Support internal transfers and inventory readiness.

Skills

Customer service

Office software

Multitasking

Communication

Time management

Education

High School Diploma

Bachelor’s degree preferred

Tools

Sherpa CRM

Job description

The Variel in Los Angeles is seeking a Move-In Coordinator to manage the end-to-end move-in process for future residents. You will guide residents through selections, coordinate with multiple departments, and ensure all required paperwork is collected and distributed accurately.

Responsibilities include maintaining occupancy reporting, serving as the primary move-in contact, updating guides, and supporting marketing and operations with timely communication.