Move In Coordinator/Sales Assistant

Touchmark, LLC; Bend, Northern (OR, KY); Hybrid; USD 34,000 - 41,000; Full time

Job summary

Touchmark, LLC seeks a Move-In Coordinator in Bend, OR to manage smooth resident transitions and support the sales team. You will handle contracts, coordinate moves, and address resident concerns while delivering exceptional service to the senior community.

The role requires strong organizational and communication skills, proficiency in Microsoft Office, and a willingness to work flexible hours, including weekends.

Qualifications

• Associate degree in business or related field preferred.
• Experience in administrative role required; sales tracking database experience preferred.
• Proficiency with Microsoft Office and strong communication with residents.
• Availability to work weekends or flexible hours.
• Experience with seniors is preferred; familiarity with legal documents is helpful.
• Attention to accuracy in contracts and residency documentation.

Responsibilities

• Coordinate and ensure a smooth, well organized move in for new residents.
• Listen to resident concerns and help resolve issues promptly.
• Gather information to ensure contracts are correct and complete before signing.
• Sign contracts with residents and coordinate moves within the campus.
• Support the Sales Team and Administrative office in day to day operations.

Skills

Interpersonal skills

Communication skills

Organizational skills

Microsoft Office

Customer service orientation

Education

Associate's degree in business administration, marketing, or similar field

Tools

Sales tracking database

Job description

Are you someone who thrives on organizing details and project management? Do you enjoy wearing a lot of hats and juggling a lot all at once? Are you passionate about helping others and providing exceptional service and administrative support?

If so, we would like to talk to you about joining our sales team as theMove-In Coordinator. Touchmark at Pilot Butte is Bend's leading full-service retirement community, dedicated to enriching the lives of residents and their families through five-star hospitality, services and amenities.

In this position, you will wear several hats. As the Move-In Coordinator, you will be responsible for ensuring that every new resident has a well-organized and positive transition into our community. Additionally, you will have responsibilities such as listening to resident concerns and assisting in resolving issues, gathering information to ensure contracts are correct, signing contracts with residents, and coordinating resident moves within the campus. You will also support our Sales Team and Administrative office.

Wage starting at $25.00 - $30.00/DOE plus bonuses

Requirements:

• A commitment to Touchmark’s values (Excellence, Teamwork, Hospitality, Integrity, and Compassion), as well as a desire to model these values and to encourage others to be Allies, Friends and Givers
• Associate's degree in business administration, marketing, or similar field preferred
• At least two years' experience in an administrative role; experience with a sales tracking database is preferred
• Availability to work weekends and/or flexible hours
• Experience working with seniors is preferred
• Knowledge of legal or similar documents where accuracy is crucial
• Proficiency in Microsoft Office
• Excellent interpersonal, communication, and organizational skills, as well as a genuine interest in working with a senior population