Move In Coordinator

The Point at Rockridge; Oakland (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

Paid time off and holidays

401(k) with company match

Employee Assistance Program

Accident insurance

Job summary

Integral Senior Living is seeking a sales administrative support specialist to help manage the sales office operations, process prospective resident paperwork, and support the team in daily tasks.

You will record new leads, generate reports, maintain model suites, answer calls, and assist in tours and events. Candidates with an associate degree and 1 year of sales admin experience who enjoy serving seniors will thrive in a collaborative, growth-oriented environment.

Qualifications

• Associates Degree preferred.
• 1 year of sales admin support experience.
• Enjoys working with the senior population.
• Strong verbal and written communication skills.
• Excellent telephone etiquette.
• Ability to use Microsoft Windows including Word, Outlook and Excel; email and the Internet; client tracking and design software.
• Proficient organizational skills and must be detail oriented.
• Professional image and composure under pressure.

Responsibilities

• Recording new leads and maintaining the sales database.
• Providing regularly scheduled reports from the database.
• Ensuring model suites/apartments are well maintained and presentable.
• Answering telephones; typing, collating and distributing correspondence and other materials.
• Organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours if needed.

Skills

Customer service

Verbal communication

Written communication

MS Word

Outlook

Excel

Administrative support

Organizational skills

Problem solving

Interpersonal skills

Education

Associate degree preferred

Tools

Client tracking software

Design software

Job description

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational "Culture Keepers", we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.

As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022-2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

This position has strong advancement opportunities.

About the Opportunity

In this role, you are an important component to the success of our community.

You will perform comprehensive administrative support services for sales, facilitating the daily operations of the sales office and assisting the team in future resident paperwork.

Responsibilities

• Recording new leads and maintaining the sales database
• Providing regularly scheduled reports from the database
• Ensuring model suite(s)/apartment(s) are well maintained and presentable
• Answering telephones; typing, collating and distributing correspondence and other materials
• Organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours if needed

Qualifications

• Associates Degree preferred
• One (1) year experience in a sales administrative support role involving customer service
• Enjoys working with the senior population
• Strong verbal and written communication skills
• Excellent telephone etiquette
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Windows, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust

Benefits

In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V