Move-In Coordinator

Lifespace Communities; Lombard (IL); On-site; USD 28,000 - 39,000; Full time

Job summary

Lifespace Communities in Lombard, IL seeks a Move-in Coordinator to support residents transitioning into Lifespace communities. You will coordinate move-ins, manage deposits and occupancy, and liaise with sales, operations, and resident families to ensure a smooth relocation.

This role emphasizes customer service, organization, and attention to detail in a mission-driven nonprofit senior living environment.

Qualifications

• High school diploma or equivalent.
• Associates or bachelor’s degree in marketing, business, education, or psychology preferred
• Two years’ experience in sales or similar role

Responsibilities

• Meet with new residents to coordinate move-in as assigned by director of sales.
• Manage the occupancy process from receipt of deposit to move in, continuously promoting the community to that individual.
• Help facilitate in making the move to their new residence as smooth as possible.
• Prepare closing packets and coordinates all aspects pertaining to scheduling move-ins and developing move-in guide.
• Facilitate the selections process, based upon current Lifespace standard selections and operating procedures.
• Communicate with future residents regarding notices for projected move in dates.
• Work with director of plant operations and director of environmental services to ensure completion of apartments as assigned by the director of sales.
• Keep all appropriate parties apprised of move-in dates and possible adjustments.
• Communicate with the sales team and new resident to assure apartments are ready for move-in.

Education

High school diploma or equivalent

Associates or bachelor’s degree in marketing, business, education, or psychology preferred

Job description

Community:Beacon HillAddress:2400 S Finley RoadLombard, Illinois 60148Pay Range$20.18-$27.79+ HourlyLive your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented Sales team as our new Move-in Coordinator today!A few details about the role:Meet with new residents to coordinate move-in as assigned by director of sales.Manage the occupancy process from receipt of deposit to move in, continuously promoting the community to that individual.Help facilitate in making the move to their new residence as smooth as possible.Prepare closing packets and coordinates all aspects pertaining to scheduling move-ins and developing move-in guide.Facilitate the selections process, based upon current Lifespace standard selections and operating procedures.Communicate with future residents regarding notices for projected move in dates.Work with director of plant operations and director of environmental services to ensure completion of apartments as assigned by the director of sales. Keep all appropriate parties apprised of move-in dates and possible adjustments.Communicate with the sales team and new resident to assure apartments are ready for move-in.And here’s what you need to apply:High school diploma or equivalent.Associates or bachelor’s degree in marketing, business, education, or psychology preferredTwo years’ experience in sales or similar roleLifespace has successfully served older adults for 50 years, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space.COMPANY OVERVIEW:Lifespace Communities, headquartered in Dallas, Texas, is one of the nation's largest nonprofit senior living organizations. For over 50 years, we have been dedicated to creating vibrant communities across the country where older adults are empowered to live their aspirations with purpose, independence, and peace of mind. Driven by a commitment to exceptional service, innovation, and meaningful connections, our team members work together to enrich the lives of our residents every day. At Lifespace, you'll find more than a career, you'll find an opportunity to make a lasting impact while growing professionally in a collaborative, mission-driven organization.Equal Opportunity Employer