Move-In Experience Coordinator

Lifespacecareers; Lombard (IL); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Lifespace Communities in Lombard, IL is seeking a Move-in Coordinator to welcome new residents and coordinate their move-in process, from deposits to ready-to-move-in apartments. You will work with sales, plant operations, and environmental services to ensure timely move-ins and smooth transitions, while promoting Lifespace's mission of purpose, independence, and peace of mind.

This role supports a collaborative, mission-driven environment within a nonprofit senior living organization,

Qualifications

• High school diploma or equivalent.
• Associates or bachelor's degree in marketing, business, education, or psychology preferred.
• Two years' experience in sales or similar role.

Responsibilities

• Meet with new residents to coordinate move-in as assigned by director of sales.
• Manage the occupancy process from receipt of deposit to move in, continuously promoting the community to that individual.
• Help facilitate in making the move to their new residence as smooth as possible.
• Prepare closing packets and coordinates all aspects pertaining to scheduling move-ins and developing move-in guide.
• Facilitate the selections process, based upon current Lifespace standard selections and operating procedures.
• Communicate with future residents regarding notices for projected move in dates.
• Work with director of plant operations and director of environmental services to ensure completion of apartments as assigned by the director of sales.
• Communicate with the sales team and new resident to assure apartments are ready for move-in.

Skills

Sales experience

Customer service

Communication

Education

High school diploma or equivalent

Associates or bachelor's degree in marketing, business, education, or psychology

Job description

Lifespace Communities in Lombard, IL is seeking a Move-in Coordinator to welcome new residents and coordinate their move-in process, from deposits to ready-to-move-in apartments. You will work with sales, plant operations, and environmental services to ensure timely move-ins and smooth transitions, while promoting Lifespace's mission of purpose, independence, and peace of mind.

This role supports a collaborative, mission-driven environment within a nonprofit senior living organization,