Move Coordination & Customer Care Specialist

Coleman Worldwide Moving; Louisville (KY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

40 hours of vacation pay after 1 year

Voluntary health benefits (Health, Dental, Vision, 401k)

6 paid holidays after 90 days for Full Time employees

Referral Bonus Programs

Job summary

Join a forward-thinking company with over a century of success! As a Customer Care Coordinator, you'll play a crucial role in ensuring smooth military and consumer shipments. Your responsibilities will include coordinating logistics, communicating with customers, and resolving issues to enhance their experience. This role offers the chance to work in a dynamic office environment, where your problem-solving skills and customer service expertise will shine. With a strong commitment to employee well-being, the company provides a range of benefits and opportunities for growth. If you're ready to make a difference and be part of a dedicated team, this is the opportunity for you!

Qualifications

• Previous customer service experience required.
• Good telephone communication skills required.

Responsibilities

• Coordinate military or consumer shipments as the main point of contact.
• Monitor shipments and provide updates to customers.
• Ensure customer satisfaction by resolving issues proactively.

Skills

Efficient data entry ability

Problem-solving skills

Ability to handle stressful situations

Knowledge of Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Company software

Job description

Join a forward-thinking company with over a century of success! As a Customer Care Coordinator, you'll play a crucial role in ensuring smooth military and consumer shipments. Your responsibilities will include coordinating logistics, communicating with customers, and resolving issues to enhance their experience. This role offers the chance to work in a dynamic office environment, where your problem-solving skills and customer service expertise will shine. With a strong commitment to employee well-being, the company provides a range of benefits and opportunities for growth. If you're ready to make a difference and be part of a dedicated team, this is the opportunity for you!