Logistics Coordinator: Carrier Sourcing & Customer Success

Q Carriers; Shakopee (MN); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Competitive salary with monthly variable bonus

Comprehensive benefits package

Opportunity for growth and internal advancement

Job summary

A family-owned transportation solutions provider is looking for a Logistics Coordinator to manage transportation solutions for customers. Responsibilities include ensuring accurate shipment details, building strong customer relationships, and collaborating with various teams. The ideal candidate has strong communication skills and a customer service orientation. This position offers a competitive salary along with benefits, including health insurance and retirement plans.

Qualifications

• Experience providing excellent customer service and building customer relationships.
• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Self-motivated individual with proven issue resolution skills.
• Ability to work in a fast-paced, collaborative, and results driven environment.
• Ability to confidently negotiate.

Responsibilities

• Build strong customer relationships by providing the highest quality of service.
• Ensure shipment details are accurately entered into the transportation management software.
• Communicate with carriers to successfully accomplish the pickup and delivery appointments.
• Proactively identify issues and resolve problems to uphold our commitment to service.
• Prioritize and respond to internal and external requests in a timely and professional manner.
• Collaborate cross-functionally with business development and other logistics coordinators.

Skills

Customer service

Organizational skills

Communication skills

Negotiation

Problem-solving

Job description

A family-owned transportation solutions provider is looking for a Logistics Coordinator to manage transportation solutions for customers. Responsibilities include ensuring accurate shipment details, building strong customer relationships, and collaborating with various teams. The ideal candidate has strong communication skills and a customer service orientation. This position offers a competitive salary along with benefits, including health insurance and retirement plans.