Mountain Sports School Manager

Alyeska Resort; Alyeska (AK); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Season pass

Retirement plan

Employee discounts

Spa & dining discounts

Job summary

Alyeska Resort in Girdwood, Alaska, seeks a Mountain Sports School Manager to lead our winter and summer Mountain Sports School operations, overseeing instructors, guides, and staff to deliver exceptional instruction and guest experiences.

You will recruit, train, schedule, and evaluate team members; develop group lessons and clinics; manage registrations through Flaik, RTP, and Aspenware; and run budgeting and staffing.

Qualifications

• Bachelor’s degree in Business Management, Sports Management, or related field. Advanced degree preferred.
• Previous management experience within a Mountain Sports School or similar instructional environment.
• Strong understanding of skiing and snowboarding techniques and instruction.
• Exceptional leadership and team development skills.
• Excellent guest service and communication abilities.
• Strong organizational skills and ability to manage multiple priorities.
• Experience with budgeting and financial management.
• Ability to analyze operational data and performance reports.
• PSIA-AASI Level 3 preferred.
• First Aid and CPR certification preferred.

Responsibilities

• Lead, coach, and develop Mountain Sports School instructors, guides, administrative staff, and support personnel.
• Recruit, train, schedule, and evaluate team members to maintain high instructional standards.
• Develop and manage group lessons, private instruction, specialty clinics, and other mountain sports programs.
• Oversee lesson registration and booking processes through Flaik, RTP, and Aspenware.
• Manage daily operations, including budgeting, staffing, scheduling, expenses, and resource allocation.
• Build relationships with local schools, organizations, and community groups to generate new business.
• Represent Alyeska Mountain Sports School within the community and mountain sports industry.

Skills

Leadership

Team development

Budgeting

Scheduling

Guest service

Operations management

Education

Bachelor’s degree in Business Management or Sports Management

PSIA-AASI Level 3 preferred

First Aid & CPR certification preferred

Tools

Flaik

RTP

Aspenware

Job description

Mountain Sports School Manager

Are you a passionate mountain sports leader who loves developing people and creating unforgettable experiences on the mountain? Do you thrive leading teams, building instructional programs, and delivering exceptional guest experiences? If you’re ready to combine your leadership experience with your passion for skiing and snowboarding, Alyeska Resort is the place for you!

We’re looking for a Mountain Sports School Manager to lead our winter and summer Mountain Sports School operations in Girdwood, Alaska.

What You’ll Do

As the Mountain Sports School Manager, you’ll oversee the people, programs, and daily operations that make our Mountain Sports School successful. You’ll lead instructors, guides, administrative staff, and support teams while ensuring exceptional instruction, guest service, safety, and operational performance.

• Lead, coach, and develop Mountain Sports School instructors, guides, administrative staff, and support personnel.
• Recruit, train, schedule, and evaluate team members to maintain strong instructional and performance standards.
• Develop and manage group lessons, private instruction, specialty clinics, and other mountain sports programs.
• Oversee lesson registration and booking processes through Flaik, RTP, and Aspenware.
• Manage daily operations, including budgeting, staffing, scheduling, expenses, and resource allocation.
• Build relationships with local schools, organizations, and community groups to generate new business.
• Represent Alyeska Mountain Sports School within the community and mountain sports industry.

What We Offer

• Medical, Dental & Vision Insurance
• Paid Holidays & Paid Time Off
• Free Season Pass for employees and qualified dependents
• Roth 401(k) & 401(k) Retirement Savings Plan
• Discounts on rooms at The Hotel Alyeska and affiliate hotels
• Discounts at Alyeska restaurants, shops & Nordic Spa

What We Need

• Bachelor’s degree in Business Management, Sports Management, Recreation, or a related field; advanced degree preferred.
• Previous management experience within a Mountain Sports School or similar instructional environment.
• Strong understanding of skiing and snowboarding techniques and instruction.
• Exceptional leadership and team development skills.
• Excellent guest service and communication abilities.
• Strong organizational skills and the ability to manage multiple priorities.
• Experience with budgeting and financial management.
• Ability to analyze operational data and performance reports.
• Professional Ski Instructors of America – American Association of Snowboard Instructors (PSIA-AASI) Level 3 preferred.
• First Aid and Cardiopulmonary Resuscitation (CPR) certification preferred.

What to Expect

Lead an active, highly seasonal operation in a dynamic mountain environment.

Work outdoors in cold and varying weather conditions.

Work a flexible schedule that may include extended hours, nights, weekends, holidays, and peak periods.

Be on your feet for extended periods and actively support Mountain Sports School operations.

Ability to lift up to 50 pounds and perform physical activities associated with mountain operations.

About Alyeska Resort

Alyeska Resort is nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 299-room resort, Nordic Spa, and Ski Area, Alyeska offers an incredible environment where outdoor adventure and hospitality come together. Girdwood is a lively mountain community where our employees can work hard, play hard, and share their passion for the outdoors with our guests.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.