Mountain Shuttle Concierge - Guest Transit Host

Mt. Hood Meadows; Oregon; On-site; USD 27,000 - 31,000; Part time

Benefits offered by this job

Local Housing Resources

Ski/Snowboard Season Pass

Free Ski/Snowboard Group Lessons &

Buddy Tickets

Resort Discounts

Affordable Employee Daycare

Mountain Exchange Program

Industry Pro Deals

Employee Transportation from HoodRiver

Team Wellness Programs

Team Appreciation Events

Job summary

Mt. Hood Meadows is seeking a part-time Guest Transit Host to welcome guests and ensure a smooth start to their day at the mountain. You will help organize shuttle lines, assist with loading and unloading, answer questions, and guide guests from the parking lot to the resort.

You’ll coordinate with shuttle drivers and other departments to keep transportation running safely and efficiently, monitor guest volumes, and provide up-to-date resort information in a fast-paced outdoor setting.

Qualifications

• Must be 18 years of age or older.
• Strong attention to detail and the ability to multi-task effectively.
• Ability to understand and follow directions.
• Confidence working with a broad spectrum of guests.
• Professional and respectful communication skills.
• Must be able to work unsupervised.
• Ability to stay calm in high pressure situations.
• Ability to commit to working weekends and holidays during the winter season.

Responsibilities

• Help keep shuttle lines organized and assist with safe loading and unloading.
• Answer questions and help guests navigate the resort from the parking lot to the mountain.
• Communicate with guests, shuttle drivers and other departments to keep transportation operations running safely.
• Monitor guest volumes, manage shuttle lines and traffic flow, and provide current resort information.

Skills

Attention to detail

Multi-tasking

Follow directions

Guest interaction

Communication skills

Work unsupervised

Calm under pressure

Weekend/holiday availability

Job description

Mt. Hood Meadows is seeking a part-time Guest Transit Host to welcome guests and ensure a smooth start to their day at the mountain. You will help organize shuttle lines, assist with loading and unloading, answer questions, and guide guests from the parking lot to the resort.

You’ll coordinate with shuttle drivers and other departments to keep transportation running safely and efficiently, monitor guest volumes, and provide up-to-date resort information in a fast-paced outdoor setting.