Mountain Resort Reservation Specialist – Ski Perks

Alterra Mountain Company; Olympic Valley (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Free lift tickets

Employee discounts

Healthcare options

401(k) plan with company match

Job summary

Palisades Tahoe is seeking a Reservation Specialist to serve as the first point of contact for call-in guests, booking products and tailoring vacation packages with exceptional guest service. This role requires knowledge of lodging, passes, tickets and events, and often involves outbound sales campaigns and complex requests.

Applicants must be 18 years of age, and the position is typically performed on site at Palisades Tahoe.

Qualifications

• High school diploma or GED required.
• One year sales/customer service experience preferred.

Responsibilities

• Book Palisades Tahoe products for guests and answer inquiries.
• Customize vacation packages to fit guest needs.
• Handle calls, Live-Chat, email and other written communications.
• Participate in outbound sales campaigns and special projects.
• Provide resort, village and local information to guests.

Skills

Microsoft Office

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Job description

Palisades Tahoe is seeking a Reservation Specialist to serve as the first point of contact for call-in guests, booking products and tailoring vacation packages with exceptional guest service. This role requires knowledge of lodging, passes, tickets and events, and often involves outbound sales campaigns and complex requests.

Applicants must be 18 years of age, and the position is typically performed on site at Palisades Tahoe.