Mountain Resort Host/Greeter — Flexible Evenings & Weekends

Breckenridge Grand Vacations, LLC; Breckenridge (CO); Presencial; USD 30.000 - 35.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health, vision, and dental insurance

Company-paid life insurance

Retirement plan

Paid time off

Tuition reimbursement

Employee wellness programs

Ski pass or gear discounts

Lodging discounts

Descripción de la vacante

Breckenridge Grand Vacations, LLC is seeking a friendly Bar Down Greeter to welcome guests and coordinate seating at Bar Down Tavern on Peak 7. The role includes managing reservations, guiding guests, and communicating wait times while maintaining a smooth flow for peak periods.

Join a slopeside hotspot with mountain views, offering varied shifts including evenings and holidays. Prior hospitality experience and ability to stand for long periods are desirable.

Formación

• Friendly, outgoing personality with strong customer service skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Basic computer proficiency (email, reservation systems, etc.)
• Ability to stand/walk for extended periods and lift to 20 lbs.
• Willingness to work evenings, weekends, and holidays as needed.
• Must pass Colorado Responsible Alcohol Vendor Training within 30 days of hire.

Responsabilidades

• Greet guests warmly upon arrival, setting a positive tone for their dining experience.
• Manage reservations, walk-ins, and seating arrangements using the restaurant’s system.
• Monitor and communicate accurate wait times to guests during peak periods.
• Escort guests to tables, providing menus and informing them of specials or promotions.
• Accommodate special requests (e.g., highchairs, accessibility needs, large parties).
• Thank guests upon departure and invite them to return.
• Maintain an organized seating chart and coordinate with servers for efficient table turnover.
• Balance guest flow to optimize server workloads and kitchen pacing.
• Answer phone calls, take reservations, and respond to guest inquiries.
• Keep the host stand, entrance, and waiting areas clean and presentable.
• Resolve guest concerns promptly and professionally ("end of the line" approach).
• Escalate unresolved issues to management while ensuring guest satisfaction.
• Uphold company hospitality standards, policies, and safety protocols.
• Follow up on guest feedback to improve service.
• Communicate effectively with servers, bussers, and managers to ensure smooth operations.
• Assist with light bussing or table resetting during busy periods.
• Attend staff meetings and training sessions.

Conocimientos

Customer service

Multitasking

Communication

Interpersonal skills

Basic computer skills

Descripción del empleo

Breckenridge Grand Vacations, LLC is seeking a friendly Bar Down Greeter to welcome guests and coordinate seating at Bar Down Tavern on Peak 7. The role includes managing reservations, guiding guests, and communicating wait times while maintaining a smooth flow for peak periods.

Join a slopeside hotspot with mountain views, offering varied shifts including evenings and holidays. Prior hospitality experience and ability to stand for long periods are desirable.