Mountain Patrol Supervisor - Emergency Response

Catamount Ski Resort LLC; Egremont (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Catamount Ski Resort LLC in Massachusetts is seeking a Ski Patrol professional to respond to emergencies, provide first aid, and protect guests during activities on the mountain.

The role includes supervising rescue operations, coordinating with EMS, maintaining patrol equipment, delivering training, and ensuring compliance with safety regulations. A successful candidate will have CPR and OEC certifications, strong customer service, and prior supervisory experience.

Qualifications

• Excellent customer service orientation and guest interaction skills.
• Must be a skilled rider capable of negotiating challenging terrain.
• CPR and OEC certifications are required or in place.
• Experience supervising staff and coordinating patrol activities.
• Strong digital literacy and ability to learn patrol software.

Responsibilities

• Create and maintain a safe environment for guests on the mountain.
• Oversee first aid response and evacuation procedures with EMS.
• Maintain patrol equipment and conduct regular inspections.
• Document patrol and lift incident reports accurately.
• Provide training and supervision to patrol staff.
• Ensure compliance with OSHA and safety regulations.
• Assist with special events and staffing logistics.

Skills

Excellent customer service

Skilled rider/terrain negotiation

Team leadership

Time management

Radio communications

Physical fitness

Safety compliance

Education

CPR Certification - Professional Rescuer

OEC Outdoor Emergency Care (National Ski Patrol)

Tools

Two-way radios

Job description

Catamount Ski Resort LLC in Massachusetts is seeking a Ski Patrol professional to respond to emergencies, provide first aid, and protect guests during activities on the mountain.

The role includes supervising rescue operations, coordinating with EMS, maintaining patrol equipment, delivering training, and ensuring compliance with safety regulations. A successful candidate will have CPR and OEC certifications, strong customer service, and prior supervisory experience.