On-Mountain Ski & Bike Patroller – First Aid & Safety

Massanutten Resort; McGaheysville (VA); On-site; USD 38,000 - 58,000; Full time

Job summary

Massanutten Resort is seeking a Ski/Bike Patroller to deliver on-mountain first aid and transportation, manage incidents, and promote safety through hazard mitigation and rider education.

You will perform chairlift evacuations, assist with search-and-rescue, and help open/close ski area and bike trails. A strong focus on customer service, safety, and teamwork is essential for success in this role.

Qualifications

• Outdoor Emergency Care certification required.
• CPR/AED for the Professional Rescuer certification required.
• ICS-100 certification required.
• Must be at least 18 years old.
• Strong customer service skills.
• Attention to detail and safety-minded.
• Strong mountain bike and ski/snowboard abilities.
• National Ski Patrol membership preferred/required.

Responsibilities

• Provide guests and employees with first aid and transportation off slopes and trails.
• Open and close slopes and trails.
• Monitor slopes and trails for changing conditions and address them as needed.
• Enforce reckless skier/biker policy.
• Document incidents and alert supervisor when additional documentation is needed.
• Evacuate chairlifts as needed.
• Other duties as assigned by management.

Skills

Outdoor Emergency Care

CPR/AED for the Professional Rescuer

ICS-100

Good bedside manner

Customer service skills

Attention to detail

Mountain bike and ski/snowboard skills

National Ski Patrol member

Job description

Massanutten Resort is seeking a Ski/Bike Patroller to deliver on-mountain first aid and transportation, manage incidents, and promote safety through hazard mitigation and rider education.

You will perform chairlift evacuations, assist with search-and-rescue, and help open/close ski area and bike trails. A strong focus on customer service, safety, and teamwork is essential for success in this role.