Mountain Operations Dispatcher — Seasonal

Jimmy Jazz; Leadville (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

No remote work

Job summary

Ski Cooper is seeking a Dispatcher to act as the communication hub for mountain operations, coordinating radio, phone, and email information across teams. You will work with the Mountain Operations group to streamline daily tasks and incident responses, ensuring safety and efficiency during peak season.

You’ll monitor multiple radio channels, prioritize calls, and maintain logs while supporting weekend staffing and holiday coverage.

Qualifications

• Must be 18+ with valid driver’s license and reliable transportation.
• High School Diploma or GED required.
• Prior dispatching experience preferred.
• ICS 100, 200, and 700 certifications required prior to beginning of operating season
• CPR certification required prior to beginning of operating season
• Outstanding organizational and multitasking abilities
• Excellent listening and communication skills; ability to speak clearly and precisely
• Sound judgment and critical thinking skills
• Ability to stay calm and quickly coordinate multiple tasks in stressful situations
• Knowledge of ski area operations preferred
• Ability to work well in solo and team environments
• A professional, positive, and enthusiastic attitude
• Proficiency in Microsoft Office and general computing

Responsibilities

• Monitors and operates 3 UHF radio channels according to company protocol.
• Maintains knowledge of company procedures, policies, and emergency action plan.
• Hears and reacts to radio and telephone communications.
• Prioritizes calls based on urgency and importance.
• Disseminates information via radio, telephone, and email as needed.
• Monitors status, personnel location, weather conditions, and external threats.
• Dispatches personnel and equipment to incidents or events per SOPs.
• Ensures consistency in response to situations.
• Coordinates with outside agencies as needed.
• Maintains accurate communication logs using CAD and incident management software.
• Trains Dispatcher I to assist on weekends and cover Dispatcher II’s days off.
• Coordinates with Sr. Director on daily conditions and changes.
• Provides clerical support to Mountain Operations management.
• Performs any other tasks assigned.

Skills

Listening skills

Communication skills

Multitasking

Calm under pressure

Judgment

Teamwork

Coordination

Education

High School Diploma or GED

CPR certification

ICS 100/200/700

Tools

Microsoft Office

General computing

Job description

Ski Cooper is seeking a Dispatcher to act as the communication hub for mountain operations, coordinating radio, phone, and email information across teams. You will work with the Mountain Operations group to streamline daily tasks and incident responses, ensuring safety and efficiency during peak season.

You’ll monitor multiple radio channels, prioritize calls, and maintain logs while supporting weekend staffing and holiday coverage.