Mountain Camp Café Supervisor

Sundance Mountain Resort; Sundance (WY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Employee discounts

Season Pass

Job summary

Sundance Mountain Resort is looking for a Mountain Camp Cafe Supervisor (Age 21+) to create an exceptional dining experience for guests. This part-time seasonal role requires supervising and training staff, ensuring compliance with company procedures, and providing outstanding customer service.

Qualifications include a high school diploma, relevant experience, and permits for food handling and alcohol service. Employee discounts and a season pass are among the benefits offered.

Qualifications

• 1-2 years of related experience or equivalent education/experience.
• Food handler's permit and alcohol service permit required.
• Must pass background check and have a clean driving record.

Responsibilities

• Supervise, train, and direct employees during assigned shifts.
• Ensure compliance with company rules and procedures.
• Provide courteous service to guests and handle complaints.
• Serve food and beverages and assist with inquiries.
• Maintain a safe and sanitary workplace.

Skills

Supervisory skills

Customer service

Cash handling

Beverage preparation

Education

High school diploma or GED

Tools

Point of Sale system

Job description

Job Title: The Mountain Camp Cafe Supervisor (Age 21+)

Department: F&B

Reports To: Mountain Camp Cafe Seasonal Manager

Rate of Pay: $18.00/hr +Tips

Shift: Part-time Seasonal position

Variable AM/PM shifts Sunday through Saturday

Weekends and holidays required

FLSA Status: Non-Exempt/Hourly

Interviewing begins late October/early November.

Training begins mid November

SUMMARY

Responsible for creating an exceptional Sundance experience by providing consistent, friendly, professional, and timely service of food and beverages at the Mountain Camp Café.

Major Duties:

• Supervise, train, and direct employees during assigned shifts.
• Ensure compliance with company rules and procedures.
• Document incidents involving guests or employees accurately.
• Inspect employee appearance and hygiene.
• Hold daily briefings to update staff on procedures.
• Maintain a safe and positive work environment, promoting teamwork.
• Provide courteous service to guests, vendors, and employees.
• Address guest complaints and handle service recovery as needed.
• Serve food and beverages, following menu knowledge and handling orders via the Point of Sale system.
• Assist guests with inquiries, reservations, and ensure a cheerful disposition.
• Perform daily side work and assist with other duties as assigned.
• Handle cash transactions following department policies.
• Bus and reset tables efficiently.
• Stay updated on resort events and hours of operation.

Product Quality:

• Consistently prepare beverages to company standards.
• Adhere to recipes and maintain top product presentation.
• Educate guests on products and services.

Alcoholic Beverages:

• Understand and comply with Utah alcohol laws.
• Serve alcohol responsibly and complete necessary paperwork.
• Communicate beverage options knowledgeably to guests and staff.

Other Duties:

• Clean and maintain work areas, keeping them in good repair.
• Stock supplies and maintain a safe, sanitary workplace.

Supervisory Responsibilities:

• Interview, hire, train, and manage staff performance.
• Handle employee issues, including discipline and recognition.
• Complete related paperwork and submit it to HR promptly.

Qualifications:

• High school diploma or GED.
• 1-2 years of related experience or equivalent education/experience.
• Food handler's permit and Tips & Sips alcohol service permit required within 30 days of hire.
• Must pass a UDABC background check.
• Must have a clean and clear driving record and capable of driving a Sundance vehicle.

BENEFITS:

• Employee discounts on dining and resort amenities
• Season Pass