Motorsport Sales Administrator: Tech Support & Logistics

SEMA Education; Fletcher (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

MAHLE Motorsport in Fletcher, NC is seeking a Sales Administrator to act as the primary product expert and sales contact for phone support of MAHLE Motorsport PowerPak and Custom sales. You will support all customer-related sales and logistics issues, including order processing and documentation.

Responsibilities include providing technical and sales support by phone, entering and tracking orders in SAP, conducting stock checks, and coordinating replenishment to ensure timely deliveries.

Qualifications

• Experience in sales support, technical sales, customer service, or a similar commercial/technical role.
• Strong customer focus, with the ability to professionally support customer needs via phone and direct communication.
• Basic automotive or mechanical knowledge. Understanding of internal combustion engines and engine platforms is highly desired.
• Proficiency in Microsoft Office, specifically Word and Excel, for data entry, reporting, and sales administration tasks.
• Ability to manage order processing and follow-up, including stock checks, order tracking, and basic sales documentation.

Responsibilities

• Provide technical and sales support to customers via phone and during periodic customer visits.
• Enter, process, and track sales orders, production requests, returns, and credits using SAP.
• Perform data entry related to pricing, purchase orders (POs), order status, and customer records.
• Conduct stock checks, order tracking, and logistics follow ups to ensure accurate and timely deliveries.
• Monitor customer inventories, forecast component needs, and coordinate replenishment.
• Resolve customer issues related to order discrepancies, returns, credits, and accounts receivable(AR).
• Maintain a high level of technical accuracy and customer satisfaction while supporting random and high-volume customer requests.
• Occasional travel to motorsport events as needed.

Skills

Sales support

Customer service

Data entry

Microsoft Excel

SAP

Tools

SAP

Job description

MAHLE Motorsport in Fletcher, NC is seeking a Sales Administrator to act as the primary product expert and sales contact for phone support of MAHLE Motorsport PowerPak and Custom sales. You will support all customer-related sales and logistics issues, including order processing and documentation.

Responsibilities include providing technical and sales support by phone, entering and tracking orders in SAP, conducting stock checks, and coordinating replenishment to ensure timely deliveries.