Motorist Assistance Operator - St. Louis District

State of Missouri; Chesterfield (MO); On-site; USD 36,000 - 56,000; Full time

Job summary

MoDOT is hiring a motorist assistance operator to promote freeway safety and expedite traffic flow at the Chesterfield Motorist Assistance Office. You will aid disabled motorists, clear roadways of obstacles, and assist emergency personnel under moderate supervision.

The role requires a high school diploma or GED, a valid Class A or B CDL, four years of maintenance experience, and completion of a work simulation plus medical-physical exam.

Qualifications

• High School Diploma or GED/HiSET required.
• Valid Class A or Class B CDL with no air brake restrictions and interstate status (EI or NI).
• Four years of experience in equipment, routine, or special maintenance.
• Successful completion of a work simulation examination and a medical-physical examination.

Responsibilities

• Assists motorists with minor vehicle problems and provides maps, travel information, and short-distance transportation.
• Patrols high-traffic roadways to minimize congestion, accidents, and delays; removes debris and disabled vehicles.
• Prepares reports on responses, daily activities, and equipment usage.
• Responds to emergencies on roadways and coordinates with medical or law enforcement personnel.
• Communicates with district maintenance and traffic personnel on signing, pavement, and weather conditions; photographs and reports on property damage.

Skills

Communication skills

Physical stamina

Problem solving

Education

High School Diploma or GED/HiSET

Job description

Posting closes on 10/23/2026

Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome.

Job Location: Chesterfield Motorist Assistance Office - 669 Salt Mill Road, Chesterfield, MO 63017

Why You’ll Love This Position

The motorist assistance operator promotes freeway safety and expedites the flow of high volume traffic by assisting disabled motorists in the patrol areas, clearing roadways of stalled vehicles and debris, and assisting emergency personnel at accident locations. Responsibilities are performed under moderate supervision.

What You’ll Do

• Assists motorists with minor vehicle problems such as tire changes, broken fan belts, low fluids, dragging tailpipe/muffler and dead battery; provides state maps, travel information, telephone use, flares, tool use, and short distance transportation.
• Patrols/responds to high traffic roadways to keep traffic congestion, accidents, and delay time to motorists at a minimum; removes debris and disabled vehicles from roadway.
• Prepares reports on responses to motorist assistance calls, daily activities, and equipment usage.
• Responds to emergency situations on roadways and provides traffic control; communicates with medical and/or law enforcement personnel.
• Communicates with district maintenance and traffic personnel on signing, pavement, and weather conditions; photographs and reports on property damage.

Minimum Qualifications

All you need for success:

• High School Diploma or GED/HiSET
• Valid Class A or Class B Commercial Driver's License with no air brake restrictions and interstate status (either Excepted Interstate [EI] or Non-Excepted Interstate [NI]).
• Four years of experience in equipment, routine, or special maintenance.
• Successful completion of a work simulation examination and a medical-physical examination.

Special Working Conditions

• Job requires heavy physical exertion and effort.
• Job requires exposure to physical hazards, health and safety risks, and/or adverse or otherwise undesirable characteristics in the environment.
• Job may require operation of vehicles to plow snow and spread ice control materials.

Preferred Qualifications

• None

More Reasons To Love This Position

MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE.

At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. You can view our mission, values, and tangible results. If you embrace these values, we welcome your application.

If you have questions about this position please contact: [e-mail]