Motorcycle Sales Specialist - Ride the Experience

Cigar City Motors INC; Town of Florida (NY); On-site; USD 38,000 - 60,000; Full time

Job summary

Cigar City Motors INC is seeking an energetic Motorcycle Sales Associate in a fast-paced Harley‑Davidson dealership in New York. You will guide guests from inquiry to delivery, conducting presentations and test rides while delivering an exceptional guest experience and meeting sales goals.

The role requires strong communication, sales, and relationship-building skills, plus a motorcycle endorsement. You’ll work with Finance, Parts, Service, and MotorClothes to maximize guest satisfaction and

Qualifications

• Strong communication, customer service, and relationship-building skills.
• Excellent sales, negotiation, and closing abilities.
• Self-motivated with a results-driven attitude.
• Motorcycle endorsement.

Responsibilities

• Greet and assist guests in selecting motorcycles that meet their needs and riding goals.
• Conduct motorcycle presentations, walkarounds, and test ride experiences.
• Explain motorcycle features, benefits, accessories, warranties, and financing options.
• Build and maintain strong guest relationships to encourage repeat and referral business.
• Follow up with leads, showroom visitors, phone inquiries, and internet prospects.
• Maintain accurate records of guest interactions in CRM systems.
• Stay current on Harley-Davidson product knowledge, promotions, and available inventory.
• Work closely with Finance & Insurance, Parts, Service, and MotorClothes departments to enhance the guest experience.
• Achieve or exceed monthly sales and guest satisfaction goals.
• Assist with dealership events, bike nights, demo rides, and community outreach activities.
• Ensure all paperwork is completed accurately and in compliance with dealership policies.
• Maintain a professional appearance and represent the Harley-Davidson brand positively at all times.
• Participate in sales meetings, training programs, and manufacturer-required certifications.
• Perform additional duties as assigned by management.

Skills

Communication

Customer service

Relationship-building

CRM proficiency

Negotiation

Closing skills

Self-motivated

Education

High school diploma or GED

Tools

CRM software

Job description

Cigar City Motors INC is seeking an energetic Motorcycle Sales Associate in a fast-paced Harley‑Davidson dealership in New York. You will guide guests from inquiry to delivery, conducting presentations and test rides while delivering an exceptional guest experience and meeting sales goals.

The role requires strong communication, sales, and relationship-building skills, plus a motorcycle endorsement. You’ll work with Finance, Parts, Service, and MotorClothes to maximize guest satisfaction and