Motor Vehicle Specialist II - Expert Support, Four-Day Week

City and County of Broomfield; Colorado; Sur place; USD 35 000 - 47 000; Plein temps

Avantages offerts par ce poste

Four-Day Workweek

6% employer retirement match

Health, dental, vision coverage

Résumé du poste

City and County of Broomfield is seeking a Motor Vehicle Specialist II to process complex title and registration transactions, advise customers, and support a team in a four-day workweek environment.

The role offers a competitive hourly range of $25.21 to $34.11, with a 6% employer retirement match, generous leave, and comprehensive health benefits. A DRIVES Core21 Certification is required at hire and two years of motor vehicle operations experience are preferred.

Qualifications

• Requires strong customer service skills and ability to resolve complex issues.
• Ability to research and resolve complex motor vehicle transactions.
• Ability to mentor and guide newer staff and support team growth.

Responsabilités

• Independently process, research, and resolve complex Colorado motor vehicle title and registration transactions.
• Maintain DRIVES certification and use DRIVES and related systems.
• Serve as a technical resource to Motor Vehicle Specialist I staff.
• Conduct transaction audits to ensure accuracy and compliance.
• Assist with daily workflows and respond to changing customer service demands.
• Support onboarding and development of new employees.
• Identify opportunities to improve procedures and reduce errors.

Connaissances

Customer service

Problem solving

Leadership

Formation

High school diploma or GED

DRIVES Core21 Certification

Description du poste

City and County of Broomfield is seeking a Motor Vehicle Specialist II to process complex title and registration transactions, advise customers, and support a team in a four-day workweek environment.

The role offers a competitive hourly range of $25.21 to $34.11, with a 6% employer retirement match, generous leave, and comprehensive health benefits. A DRIVES Core21 Certification is required at hire and two years of motor vehicle operations experience are preferred.