Motor Vehicle Title/Registration Specialist

Pueblo County; Pueblo (CO); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Comprehensive Benefits package

Generous Vacation & Sick Leave

Remote & Hybrid working opportunities

County Retirement Program

Paid Parental Leave Benefits

Zusammenfassung

Pueblo County is seeking a detail-oriented Clerk/Agent to work at all Pueblo County Motor Vehicle locations, including the Historic Pueblo Courthouse, Pueblo West, and the drive-thru. The role requires a high school diploma and at least one year of motor vehicle experience, with starting pay at $19.31 per hour.

Responsibilities include processing titles, registrations, and license plates, handling cash, and resolving citizen questions.

Qualifikationen

• High School Diploma or GED required.
• One year or more experience in a motor vehicle function required.
• Technical or vocational school degree preferred.

Aufgaben

• Process titles, registrations, and license plates at the counter in the DRIVES system.
• Calculate and collect sales tax and license fees; enforce state regulations.
• Respond to and resolve customer inquiries in person, by phone, or by mail.

Kenntnisse

Customer service

Cash handling

Documentation accuracy

Ausbildung

High School Diploma or GED

Technical or vocational degree in related field

Tools

DRIVES system

Jobbeschreibung

This posting will close at midnight on 11/20/2026 OR once we receive 35 applications, whichever occurs first

THIS POSITION WILL WORK OUT OF ALL PUEBLO COUNTY MOTOR VEHICLE LOCATIONS: HISTORIC COURTHOUSE, PUEBLO WEST, AND THE DRIVE-THRU

PLEASE NOTE:

While the full salary range is posted, this position has a budgeted starting salary of $19.31 per hour

• Processes applications and issues motor vehicle titles, license plates, persons with disability placards, or temporary permits at the counter using the Colorado DRIVES system and in accordance with the laws of the State of Colorado; determines the type of title and license needed; calculates and collects appropriate sales tax and license fees; enforces heavy vehicle use tax programs; verifies the accuracy of all documentation submitted and ensures compliance with motor vehicle statutes, rules, and regulations.
• Verifies documentation received from the public to ensure it is legal to correct; processes registrations for renewals; applies for salvage titles, bond titles, homemade or assigned identification numbers, and duplicate titles; files liens on titles as needed; enters appropriate information into the computer system to process each transaction; collects appropriate fees from the public and calculates all sales tax due.
• Responds to and resolves customer complaints in person, by phone, or by mail and explains fees, reasons for rejection, statutes, policies, and procedures that apply to each situation.
• Manages complex documentation issues involving mobile homes, special mobile machinery (SMM), salvage and duplicate titles, dealer registrations, and multiple plate issuances; resolves issues involving financial institutions, law enforcement, and dealerships regarding regulations related to licensing and registration; contacts financial institutions or dealerships regarding required customer paperwork.
• Keeps records of all titles and security agreements; follows up on paperwork rejected by the State; processes registrations involving Gross Vehicle Weight (GVW), Special Mobile Machinery (SMM), and Total Vehicle Weight (TVW) including the added special requirements for these vehicles.
• Operates cash tending system, maintains cash drawers, and accurately enters checks, cash, and credit payments to ensure end-of-day balancing; balances and prepares the deposit for individual cash drawer.
• Maintains the inventory of necessary forms, license plates, and tabs.
• Processes all incoming mail; reviews documents received for completeness and accuracy; processes mortgage mail, renewals, and drop-off work received.
• Maintains files and records required by the Colorado Department of Motor Vehicles; enforces secure and verifiable identification requirements; complies with The Driver’s Privacy Protection Act (DPPA).
• Participates in cross-training opportunities within the department; fills in for, or assists, other department staff as needed and/or necessary.
• Performs other duties as appropriate or necessary for performance of the job.

OPTION 1 - High School/GED & Acceptable Years of Motor Vehicle Function Experience

EDUCATION:

• High School Diploma or GED equivalency required
• Technical or vocational school degree in a related fieldpreferred

EXPERIENCE:

• One year or more experience in a motor vehicle functionrequired

OPTION 2 - High School/GED & Acceptable Years of Clerical or Other Acceptable Experience

EDUCATION:

• High School Diploma or GED equivalencyrequired
• Technical or vocational school degree in a related fieldpreferred

EXPERIENCE:

• One year or more experience in a related clerical field and office work with cash handling in a customer service settingrequired

LICENSES AND CERTIFICATIONS FOR ALL OPTIONS:

• Current DRIVES Certification or the ability to obtain within one year of hirerequired

SPECIAL REQUIREMENTS FOR ALL OPTIONS:

• Fluent in Spanishpreferred
• Must successfully pass background check

NOTE: For preferred qualifications, the substitution of any combination of relevant and related education, training, and/or experience that provides the required knowledge, skills, and ability may be considered, including by way of example, specific experience or skill-based qualifications that may substitute for certain educational requirements, or a combination of relevant education and experience including supervisory experience.

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
• Generous Vacation and Sick Leave Accrual
• Remote & Hybrid working opportunities
• County Retirement Program
• Autonomy to grow and find your career path with supportive leadership
• Truly inclusive and diverse environment
• Fitness Center (Historic Pueblo Courthouse Building)
• May be eligible for up to 12-weeks Paid Parental Leave Benefits (full-time employees)