Motor Vehicle Branch Manager (Public Services)

State-of-Maine; Ellsworth (ME); Vor Ort; USD 57.000 - 81.000; Vollzeit

Benefits dieser Stelle

13 paid holidays

Vacation leave

Health insurance coverage

Retirement plan

Zusammenfassung

State of Maine’s Department of the Secretary of State, Bureau of Motor Vehicles, Ellsworth, seeks a Motor Vehicle Branch Office Manager to supervise daily branch operations, lead staff, and ensure compliance with Title 29-A. The role focuses on customer service, accountability, and modernization efforts.

The successful candidate will drive staff performance, manage high-volume workflows, and foster a professional, customer-focused environment onsite in Ellsworth.

Qualifikationen

• Education, training, and/or experience in business management, public administration, or related field.
• Experience leading teams in high-volume, public-facing operations.
• Ability to explain laws and procedures clearly to staff and the public.

Aufgaben

• Plan, organize, and direct work activities of staff to ensure policy and procedural compliance.
• Interview, hire, train, and evaluate staff; provide ongoing coaching and feedback.
• Oversee daily cash reconciliation, inventory, and compliance with regulatory requirements.

Kenntnisse

People leadership

Operational leadership

Communication

Problem solving

Adaptability

Decision making

Emotional intelligence

Ausbildung

Public administration / business management

Tools

Digital fluency

Jobbeschreibung

State of Maine’s Department of the Secretary of State, Bureau of Motor Vehicles, Ellsworth, seeks a Motor Vehicle Branch Office Manager to supervise daily branch operations, lead staff, and ensure compliance with Title 29-A. The role focuses on customer service, accountability, and modernization efforts.

The successful candidate will drive staff performance, manage high-volume workflows, and foster a professional, customer-focused environment onsite in Ellsworth.