Motor Vehicle Branch Manager — Public Service Leader

State; Ellsworth (ME); On-site; USD 57,000 - 81,000; Full time

Job summary

The Maine Department of the Secretary of State, Bureau of Motor Vehicles, is seeking a Motor Vehicle Branch Office Manager for its Ellsworth location. This on-site leadership role supervises daily operations, including registrations, titles, driver licensing, testing, and cash handling, while upholding compliance and public service excellence.

Within a rebuilding phase, the Manager will strengthen accountability, team culture, and operational consistency, delivering high standards of public

Qualifications

• Education, training, and/or experience in business management, public administration, or another closely related field demonstrating competency in reviewing and explaining laws and regulations; planning and coordinating business operations; maintaining records; reviewing financial data; providing customer service; and acting in a formal or informal leadership capacity.

Responsibilities

• Oversee daily branch operations (vehicle registrations, titles, driver licensing, testing, cash handling).
• Lead on-site supervision, ensure compliance with Title 29-A, and strengthen accountability and service standards.
• Provide coaching, feedback, and performance documentation; conduct staff meetings and one-on-ones.

Skills

Leadership

Public administration

Operations management

Customer service

Education

Business management/Public administration

Job description

The Maine Department of the Secretary of State, Bureau of Motor Vehicles, is seeking a Motor Vehicle Branch Office Manager for its Ellsworth location. This on-site leadership role supervises daily operations, including registrations, titles, driver licensing, testing, and cash handling, while upholding compliance and public service excellence.

Within a rebuilding phase, the Manager will strengthen accountability, team culture, and operational consistency, delivering high standards of public