Mortlockese Interpreter

LanguageLine Solutions; United States; Remote; < USD 1,000; Full time

Job summary

LanguageLine Solutions is hiring a Mortlockese Interpreter to work from home in the United States. This independent contract position involves interpreting conversations between Mortlockese and English speakers in various sectors.

The successful candidate will need fluency in both languages, excellent listening abilities, and the capacity to maintain professionalism in high-stress situations. A high school diploma is required, along with a quiet work environment.

Qualifications

• Fluency in Mortlockese and English and skill in related cultural dynamics.
• Ability to assess regional and accent differences to facilitate effective communication.

Responsibilities

• Handle on-demand calls rendering the meaning of conversations.
• Maintain a professional demeanor throughout interpreting sessions.

Skills

Fluency in Mortlockese and English

Excellent listening skills

Ability to assess regional and accent differences

Education

High school diploma or equivalent

Education in language-related fields

Tools

Desktop or laptop computers

High-speed Internet

Job description

Job Title

Mortlockese Interpreter

Location

Work at Home, United States

Job Type / Status

Independent Contractor

Pay

$0.75 - $0.90 per minute

Job Overview

The Mortlockese Telephone Interpreter handles on-demand calls, rendering the meaning of conversations between Mortlockese and English speakers across a wide range of industries, including healthcare, government, insurance, finance, utilities, travel & hospitality, general business, law enforcement, court, and 911. The role is fully remote and requires a quiet and secure home‑office environment.

Essential Job Functions

• Respond promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions at all times.
• Remain calm during sessions where primary speakers may be incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during designated work hours.
• Follow client instructions and comply with protocol to meet client expectations for the Limited English‑speaking Person (LEP), avoiding interaction with the LEP without client permission.
• Understand protocol and terminology for various industries including, but not limited to, medical, insurance, finance, and law.
• Demonstrate commitment to cultural sensitivity and to working in a diverse environment.
• Remain on a call for extended periods without breaks when necessary due to high call volumes or emotionally stressful content, and provide service that meets company standards.

Qualifications

• Fluency in Mortlockese and English and skill in related cultural dynamics.
• Ability to assess regional and accent differences to facilitate effective communication with the LEP.
• Excellent listening, retention, and note‑taking skills for high accuracy during interpretation.
• Concentration, detachment, neutrality, and objectivity in sensitive conversations such as end‑of‑life discussions, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language‑related fields such as teaching, language assessment, translation, or interpretation is preferred.
• Ability to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Minimum age 18 years.
• Legally authorized to work in the United States without requiring future visa sponsorship.
• High school diploma or equivalent.
• Current employment with a client of LanguageLine Solutions or an affiliated business may disqualify the applicant.
• Ability to read and write the requested languages is highly preferred.
• Post‑offer background check and/or drug screen may be required based on location.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop or laptop computers with Windows, macOS, or ChromeOS.
• Tablets (iPadOS or Android) are acceptable.
• Smartphones (iOS or Android) are acceptable.
• Restricted hardware: Kaspersky products and Huawei devices.
• High‑speed Internet: download speeds ≥ 5Mbps, upload speeds ≥ 3Mbps, ping ≤ 300ms, jitter ≤ 30ms.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Operate a keyboard and mouse and remain in a stationary position before a computer for the majority of the workday.
• Operate company‑provided software and systems to perform all aspects of the job.
• Possess sufficient manual dexterity to type or write.
• Lift up to 26lbs.
• May be exposed to moderate noise levels (computer audio, telephone, etc.).

Legal Requirements

Applicants must be at least 18 years of age and legally authorized to work in the United States without requiring future visa sponsorship. All applicants must have a high school diploma or equivalent.

EEO Statement

LLS is an equal‑opportunity employer committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, or any other characteristic protected by federal or state law or by local ordinance. All qualified applicants will receive consideration for employment without discrimination.